“I would like to congratulate Charlotte on her extraordinary customer service!
Charlotte was the only assistant working in the store when my partner & I visited on Monday, 3 October.
Charlotte remained cool as a cucumber balancing assisting multiple customers at different stages of reviewing product, trying on sizes, making purchases, collecting alterations all while greeting new customers as they entered the store with a cheerful greeting!
Charlotte couldn’t have been more helpful in assisting my partner, myself, and other costumers who arrived during the period of our visit.
Having 10 years of retail experience I really appreciate consummate professionals with superb customer skills & talents. Charlotte clearly is an asset to your company & I commend her to you & thank her sincerely for her care during our visit! I’ll be back!!!
Thanks Charlotte!”
“Pretty hard to find Matching Suit Jackets and trousers. Have a option link to "purchase matching trousers" for each jacket. Also product names are confusing, Hopkins jacket & NEW Hopkins Jacket. Have the jacket listed with all colours/designs together rather than different items.”
“Dan helped my son choose his school formal outfit. He was such a great help, and his customer service was exceptional! What an asset to the Oxford brand! Thanks Dan, we will be back soon !!!”
“Love shopping with Oxford given the discounts provided to members and the ease of browsing og products.
Just a minor hiccup on my end. I was given a $30 voucher but when i was about to use it. It says invalid. Emailed customer support but no response.”
“Great shop, and friendly staff.
Picked up a beautiful overcoat, 2 leather skirts, and jacket. Was assisted by sales personnel Charlotte who was extremely friendly, helpful, attentive, and efficient.
Very happy with my purchase today, discounts were terrific, incredible value for money.
Will certainly recommend, definitely patronize the business again.”
