“PLEASE READ THIS BEFORE BUYING ANYTHING ON THIS WEBSITE!!
Long story short, they are scammers. All the positive reviews on this site probably fake, as they all have the hilariously same tone.
I ordered some products based on the premise that they have a 30-day return policy. I sent the package back without even opening the box, to the address the customer service person Jamie gave me. However, two weeks went by and I didn't hear anything, so I contacted Jamie again and she was amazingly rude. Throughout our exchanges she kept calling me a "clown", arguing with me and insisting that they never received the package. I called AusPost and they confirm that they had delivered the package and even sent me a photo of the package being left AT THEIR GARAGE. And when I sent this photo to Jamie, guess what her response was?
She said the image was incorrect. Please take a second to let this sink in. Her excuse was that a photo, a clear photo of the package being RIGHT in their garage, was INCORRECT. As if the delivery driver went home, opened up Adobe Photoshop and digitally manipulated the photo to include the package.
Anyways if anyone wants any photo evidence of my exchanges with Jamie and their company, please send me a text at 0435 431 586 and I'll be happy to send through screenshots of evidence of my exchange. Here are a few alternative shops that I've had good experiences with:
- https://www.nutritionwarehouse.com.au/
- https://www.elitesupps.com.au/”
“If I could give 0 stars I would Jamie …. Not sure last name is super rude and should change careers if they can’t do one job and provide respectful customer service”
“Oxygen nutrition were great! Great communication when my order was delayed due to no stock. They gave me an option to wait or get my money back! Overall amazing. Thank you guys”
“I recently made a purchase from Oxygen Nutrition and have to say not only was their price by far the best their service was even better as my order arrived very quickly and along with a tracking number and insurance gave extra peace of mind. Thanks Oxygen Nutrition for great products and service too!”
“All up the process was very efficient in all respects, communication, order, price, payment and delivery and the product quality was excellent. Would use again.”
“always very quick delivery and when i placed an order this month that was out of stock i got a credit plus extra to spend , haven’t found better prices with as quick delivery anywhere”
