“Alex Ip was my contact at Pacific Prime and he was very informative and helpful with making sense of the myriad international plans available to me. He gave plenty of advice helping me optimise my choices and options and also negotiated on my behalf with the insurer to remove one of the loadings they imposed. I would highly recommend their services.”
“Strange bait and switch. Pacific Prime hires expat salespeople to sell expat health insurance to expats in Singapore, and it's almost like they are the only choice for international health insurance in Singapore. You might get a useful salesperson who can help you navigate between two or three policies, but really, you have to write up your own medical history and use your own common sense. They are a glorified mailbox who take a large commission for taking the application you fill up and passing it to the insurance companies. Once you sign, you will be passed to support staff from cheaper countries who cannot answer the most basic question. You are better off asking the insurance company directly for any questions. At best, Pacific Prime might be able to help ask for a discount on a premium renewal, otherwise they are a complete waste of time and you wonder what they do to earn a commission other than forwarding e-mails.”
“Exceptional customer service from Lolita. She researched and responded tirelessly to our queries and questions.
Lolita put together an excellent package for us that met our requirements and budget.
We would readily recommend Pacific Prime.”
“Alex offers very professional insurance advices. He understands my and my spouse's insurance need. Response is prompt. Thanks Alex for your wonderful service.”
“Amazing service from Anna. She took the time to understand my requirements, responded to all my queries in an efficient manner and presented me with the best quote to meet my needs. Would definitely recommend”
“I had a great experience working with Alex Ip from Pacific Prime. He was patient, knowledgeable, and helped me clearly understand and compare different health insurance options. His support made the whole process smooth and stress-free. Highly recommended!”
“wouter heeft mij op een hele fijne manier weg wijs gemaakt in een onbekend terrein.
veel aandacht en opties gevend ben ik er uit gekomen wat voor mij nodig is.
en dit ook nog in het Nederlands en dat in Thailand bij deze bedank wouter.”
“Thanks for Lolita Chibireva.
She answered all my questions and helped me find the right option . Very polite and professional. đđģI will recommend it to my friends and acquaintances!”
“Alex was very helpful throughout the entire process! Turn around time on email correspondences were very quick as well. This was a very positive experience! I highly recommend”
