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pacific prime Reviews

4.3 Rating 240 Reviews
83 %
of reviewers recommend pacific prime

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Anonymous
Anonymous  // 01/01/2019
professional service and support for a complex issue with personal touch - thank you Alex.
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Posted 23 hours ago
I am very satisfied with Alex's work, particularly his responsiveness, professionalism, and client follow-up. I would not hesitate to recommend his services. Thanks again for everything. Best regards.
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Posted 2 days ago
Alex was very helpful and persistent in his follow up. Great agent, highly recommended.
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Posted 2 days ago
Jay did a great job getting me the information and then providing the details! A+!
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Posted 3 days ago
Mr. Jay Wing Y Chim, was very helpful and informative. It was a very smooth transaction for me. I thought insurance processing is too complicated for me but he made me understand my needs. Affordable plans.
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Posted 3 days ago
As a senior, I don't always get how internet scams operate. However, Celineeloninc.org put me at ease. They checked in frequently, communicated clearly, and never hurried me. They guided me through every stage of the procedure and even offered assistance with simple tasks like email recovery. Companies that treat senior citizens with as much tolerance and respect are hard to come by these days. I appreciate their assistance and candor.
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Posted 4 days ago
Alex was very clear during the whole process. Very professional and polite.
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Posted 1 week ago
Alex and Floria were very quick and attentive. Would recommend them to anyone looking for health insurance !
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Posted 1 week ago
They went out of there way to help us even though we weren’t sure If we will get our work visas. Were very patient and understanding. Will recommend to everyone that wants insurance. Very professional and polite towards us and couldn’t ask for better.
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Posted 2 weeks ago
My primary contact was Leighann Tan, who consistently provided timely and helpful information over an extended period of time (weeks). We exchanged trough email and telephone. All of my queries were addressed thoroughly, and her service was highly professional. I truly appreciate her support—thank you.
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Posted 1 month ago
Excellent service and follow up by Leigh Ann Tan. Friendly, efficient and genuine. Answered all my.questions and supported me along the way for overseas healthcare! Thanks again!!!
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Posted 1 month ago
The team handled my complaint swiftly and with great professionalism. Receiving a full refund last week was a positive outcome, and their accountability stood out.
pacific prime 3 star review on 28th May 2026
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Posted 1 month ago
They did a great job for me. Professional, responsive, knowledgeable, and efficient. In the end they could solve a long-standing somewhat complicated problem for me.
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Posted 1 month ago
Alex & Floria made start of my retirement in other country much easier. Since I was not sure if the country was surly covered by Worldwide excluding USA of global health insurance, so I decided to go with specialized agents. Whenever I ask questions, they are responding by next day (there is 17-hour time difference) in very clear manner. Even after the sale, if I have questions regarding the issued policy, they are getting the answer for me. They are very responsive, reliable and professional. I would recommend their service to anyone who seeks for global health insurance.
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Posted 1 month ago
Jay provided absolutely exceptional service! I needed to find travel insurance for my mother under a highly complex scenario—a one-way permanent relocation journey involving specific pre-existing conditions that standard providers flat-out rejected. Jay didn't give up. He found a creative, highly comprehensive, and affordable solution with VUMI that gave our family total peace of mind. He was incredibly responsive, patient, and professional throughout the entire process. I cannot recommend him highly enough!
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Posted 1 month ago
Due to some problems with filling in our application causing anxiety Robyn Cahill worked with me to work or way through the process which was very much appreciated.
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Posted 1 month ago
Leigh -Ann was so helpful and informative. She helped us understand what will fit our specific needs and even helped by getting us clarity from the insurer. She was very responsive and supportive. Would recommend her services to everyone.
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Posted 1 month ago
Alex and Flora were both amazing.
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Posted 1 month ago
Спасибо большое Лолите за помощь в решении вопроса нашей медицинской страховки. Отличный сотрудник, с ходу улавливает проблемы и незамедлительно решает их. Очень вежливая, приятная девушка. Будем рекомендовать вашу компанию своим друзьям. Ещё раз спасибо за помощь!
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Posted 1 month ago
Communication was clear, consistent, and reassuring from start to finish.
pacific prime 4 star review on 13th May 2026
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Posted 1 month ago
pacific prime is rated 4.3 based on 240 reviews