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pacific prime Reviews

4.3 Rating 230 Reviews
82 %
of reviewers recommend pacific prime

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pacific prime 3 star review on 28th May 2026
Addison Perkins
pacific prime 1 star review on 18th December 2025
Sebastian James
pacific prime 1 star review on 17th October 2025
Kendrick Bassy
pacific prime 1 star review on 10th October 2025
Allen Wright
pacific prime 1 star review on 20th September 2025
Naomi
pacific prime 1 star review on 18th September 2025
Georgia
pacific prime 5 star review on 14th August 2024
Vincent StJohn
Anonymous
Anonymous  // 01/01/2019
Excellent service and follow up by Leigh Ann Tan. Friendly, efficient and genuine. Answered all my.questions and supported me along the way for overseas healthcare! Thanks again!!!
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Posted 1 day ago
The team handled my complaint swiftly and with great professionalism. Receiving a full refund last week was a positive outcome, and their accountability stood out.
pacific prime 3 star review on 28th May 2026
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Posted 2 days ago
They did a great job for me. Professional, responsive, knowledgeable, and efficient. In the end they could solve a long-standing somewhat complicated problem for me.
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Posted 2 days ago
Alex & Floria made start of my retirement in other country much easier. Since I was not sure if the country was surly covered by Worldwide excluding USA of global health insurance, so I decided to go with specialized agents. Whenever I ask questions, they are responding by next day (there is 17-hour time difference) in very clear manner. Even after the sale, if I have questions regarding the issued policy, they are getting the answer for me. They are very responsive, reliable and professional. I would recommend their service to anyone who seeks for global health insurance.
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Posted 2 days ago
Jay provided absolutely exceptional service! I needed to find travel insurance for my mother under a highly complex scenario—a one-way permanent relocation journey involving specific pre-existing conditions that standard providers flat-out rejected. Jay didn't give up. He found a creative, highly comprehensive, and affordable solution with VUMI that gave our family total peace of mind. He was incredibly responsive, patient, and professional throughout the entire process. I cannot recommend him highly enough!
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Posted 4 days ago
Due to some problems with filling in our application causing anxiety Robyn Cahill worked with me to work or way through the process which was very much appreciated.
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Posted 1 week ago
Leigh -Ann was so helpful and informative. She helped us understand what will fit our specific needs and even helped by getting us clarity from the insurer. She was very responsive and supportive. Would recommend her services to everyone.
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Posted 1 week ago
Alex and Flora were both amazing.
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Posted 2 weeks ago
Спасибо большое Лолите за помощь в решении вопроса нашей медицинской страховки. Отличный сотрудник, с ходу улавливает проблемы и незамедлительно решает их. Очень вежливая, приятная девушка. Будем рекомендовать вашу компанию своим друзьям. Ещё раз спасибо за помощь!
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Posted 2 weeks ago
Communication was clear, consistent, and reassuring from start to finish.
pacific prime 4 star review on 13th May 2026
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Posted 2 weeks ago
From start to finish, the team maintained excellent communication and structure, making the process straightforward and successful.
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Posted 3 weeks ago
Sabine Kuo and Crystal Ge were both proactively helpful in helping me inititiate my health insurance plan from Vietnam.
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Posted 3 weeks ago
I have been looking for insurance that can covers my existing health condition. Pacific prome agent leighann tan has suggested the one that suitable for me. Thank you leigh
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Posted 3 weeks ago
Working with Leigh Ann and Pacific Prime on securing my personal international health insurance has been an excellent experience. The task was complex: navigating multiple insurers and a detailed medical history requiring careful underwriting but throughout the process Leigh Ann demonstrated strong professional knowledge, clear communication, and sound judgment. I would recommend Pacific Prime without hesitation to anyone with complex international health insurance needs
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Posted 3 weeks ago
Their commitment to resolving the issue was evident from start to finish.
pacific prime 1 star review on 26th April 2026
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Posted 1 month ago
Alex Ip found us a very good solution for our travel medical insurance for our employees… we would highly recommend. Many thanks Alex. P.S. they also do health insurance and life insurance too.
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Posted 1 month ago
Alex Ip found us a very good solution for our travel medical insurance for our employees… we would highly recommend. Many thanks Alex. P.S. they also do health insurance and life insurance too.
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Posted 1 month ago
I am really happy with the service provided by Robyn.
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Posted 1 month ago
Robyn Cahill was extremely helpful and patient in guiding me through the process of securing travel insurance for my mother. She was always responsive, attentive, and made sure all my questions were addressed before I made a decision. I truly appreciate her support and would highly recommend her to anyone looking for reliable and knowledgeable insurance advice.
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Posted 1 month ago
They not only found for me the appropriate insurance plan but also helped to navigate how to use it after. My wonderful broker Lolita is extremely helpful and I would recommend her to all my friends and family.
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Posted 1 month ago
pacific prime is rated 4.3 based on 230 reviews