Pactimo Reviews

Name: Pactimo
Address: 3565 S. Yosemite St, Denver, Colorado
Rating: 4.80

4.8 Rating 3,451 Reviews

96 %

of reviewers recommend Pactimo

4.8

Based on 3,451 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

3037907807

Email:

help@pactimo.com

Location:

3565 S. Yosemite St,
Denver
Colorado
80237

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The sizing is always a gamble. Pactimo is inconsistent with each year. I have another base layer that fits snug while this one is looser fit. Also need some basic consistency and QA/QC on what they put out nowadays.”

Helpful Report

Posted 1 year ago

“Price point is exorbitant relative to quality. Price to cost ratio typifies corporate greed perpetuating exclusionary culture of cycling suppliers.”

Helpful Report

Posted 1 year ago

“The legs ride up on them. I used them for one ride, so I guess I have to eat them.”

Helpful Report

Posted 1 year ago

“Product duarability has not been good. Frequently out of stock of garments ocurrs. Return/exchange policy is good.”

Helpful Report

Posted 1 year ago

“Never got a reply requesting return of wool socks with goofy fit.”

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Posted 1 year ago

“The wind jacket was nice but way too small. I wear a women’s XL but you sizing is not true to size. I sent it back and order a men’s 2XL afraid it would be way too big but it was too small too. I wear a unisex L shirt but your jacket did not fit.”

Helpful Report

Posted 1 year ago

“The product was of good quality. However, first I was sent the wrong size. I returned that item, but in order to get the correct size the process in place to exchange was a pain. After I exchanged it with the size I ordered, the length and arms were correct but the fit was still off.”

Helpful Report

Posted 1 year ago

“Pactimo is great (most of the time).”

Helpful Report

Posted 1 year ago

“Ordered up a size as I can never tell what the fit will be like. I typically wear Medium tops. Ordered Large. It was so tight I could not even get it over my shoulders. I had to return it. It seems sizes are always a hit and miss for me when ordering Pactimo products.”

Helpful Report

Posted 1 year ago

“There sizes are all jacked up - stuff doesn't fit for what I normally wear....”

Helpful Report

Posted 1 year ago

“ordered Maui jersey. size 2XL. it fit like a M at best. I am 6' 0" and 212 lbs. Chest 45" Waist 39" Returned for refund. Customer service A+”

Helpful Report

Posted 1 year ago

“Bottom of my left leg had some pilling before I finished my first ride. I bought a cheaper Amazon brand and it’s held up much better than Pactimo. Although I felt pretty good on my ride, the quality is disappointing. I would not buy again, nor recommend.”

Helpful Report

Posted 1 year ago

“I found the sleeves a bit too long, but I couldn’t return it as it was a final sale. I wanted to like it as it seems constructed well, and very lightweight, but when I tried it out on a few rides (low eighties weather) I was quite disappointed in its sweat wicking ability, even compared to my much cheaper many years old nontechnical jersey. I felt like in a hot house wearing it, clammy and uncomfortable. I’ll probably reserve it for cooler weather.”

Helpful Report

Posted 1 year ago

“Can't use the one-size-fits-all cycling cap because it is too small”

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Posted 1 year ago

“While these shorts appear to be well-made. They are better suited for a trip to the coffee shop then for a mtn. bike ride. The first ride wearing then they ripped in two places. I have a pair of Sugoi shorts that are at least 15 yrs old and have not ripped yet. Charlie”

Helpful Report

Posted 1 year ago

Hey Charlie, Thanks for taking the time to write this review. We are bummed to hear that your purchase did not hold up as expected. Please reach out to our Customer Service Team at help@pactimo.com or give us a call at 877-291-6238. We want to make sure you love your Pactimo gear just as much as we do! We look forward to hearing from you soon. Kindly, Pactimo Retail Support

Posted 1 year ago

“Cheap overall feel of material, stitching and chamois. Not what you'd expect from such an expensive short. Fairly disappointed.”

Helpful Report

Posted 1 year ago

“Sizing used to be consistent.”

Helpful Report

Posted 1 year ago

Pactimo is rated 4.8 based on 3,451 reviews