Pactimo Reviews

Name: Pactimo
Address: 3565 S. Yosemite St, Denver, Colorado
Rating: 4.80

4.8 Rating 3,446 Reviews

96 %

of reviewers recommend Pactimo

4.8

Based on 3,446 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

3037907807

Email:

help@pactimo.com

Location:

3565 S. Yosemite St,
Denver
Colorado
80237

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The men’s ascent vector bib that I ordered was too small for me. I requested a return but have not received any response yet from Pactimo.”

Helpful Report

Posted 2 weeks ago

“Exorbitant shipping costs prejudiced an otherwise pedestrian customer experience.”

Helpful Report

Posted 4 weeks ago

“My shorts size is Medium, & have short legs. Pactimo shorts/bibs reach down to nearly my knee and the gripper silicone touches my hamstring tendons. I cut off the gripper material ( 1 1/2 in or so) to stop the annoying contact. They don't ride up with the material off. I wish you had a 'short inseam' versoin for people like me.”

Helpful Report

Posted 1 month ago

“closeout shopping. good closeout prices but not even close on the size. “euro sizing”, which is funny because its a us company. had to call cust service to do an exchange because i used paypal to pay and the template wants the credit card used to purchase. tried email but in spite of customer service saying they sent a return email i couldn’t and still cant find it anywhere. also two items were shipped separately ( both clothing?) so return was twice as difficult..ok maybe 1/3 more! so, here we are 3 weeks out from order and no tights to review yet.”

Helpful Report

Posted 1 month ago

“Just got the Alpine thermal bibs and they're defective out of the box. I just noticed as I put them on that there is a hole in the mesh side pocket. There is a loose stitch where the mesh meets the bib material and as a result there's a hole at the bottom of the pocket”

Helpful Report

Posted 2 months ago

“This is a review of the Men's Range Vector Cargo Bibs. I'm 5'9" 154lbs, size small fits well, tight & aero is how I like them. The chamois is just ok, and for the approximate $80 for the cost of the bibs on sale, I think there are better, cheaper options out there with a better chamois that still has pockets on the legs for easy gel storage while riding.”

Helpful Report

Posted 3 months ago

“Warranty declined on a product that lasted one winter season. Bummer.”

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Posted 4 months ago

“Company seems great so far.”

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Posted 4 months ago

“Product quality and value was exceptional however order fulfillment and shipping leaves much to be desired. It was several days before order was even processed and several more days from shipping to delivery. I would consider purchasing more products in the future but would like to see shorter shipping times. Thank you.”

Helpful Report

Posted 4 months ago

“Product runs very small. I am 5'9' and the large was quite tight. Back it went.”

Helpful Report

Posted 4 months ago

“Fit was perfect but the zipper broke on the first ride.”

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Posted 4 months ago

“Got the L in flame red fits great am 5'9 174 lbs. Comfortable and windproof but not really waterproof as I rode in the rain for about an hour and it definitely wetted through around the shoulders. More like water resistant. Good for cool and damp weather in winter and spring. If you're riding in rain definitely get a real rain jacket.”

Helpful Report

Posted 4 months ago

“Longevity of elastic material around thighs will last 2-3 yrs. 12 hr bib, 4 hr ride once a week, washed by hand and kept in dresser drawer, folded. Comfortable and size correct”

Helpful Report

Posted 4 months ago

“The summit jersey I bought seems great. I felt like medium was a bit too short, so I opted to exchange for a large. After almost 2 weeks, I finally got the large. Problem is, they sent me an aero fit large when I ordered a traditional fit. After all the waiting, traditional large isn’t available anymore. I don’t want to wait almost another month before I can finally wear the jersey, so we’re sticking with medium! So, 4 stars for the jersey, 3 for the experience.”

Helpful Report

Posted 6 months ago

“Not pleased with my latest purchase”

Helpful Report

Posted 7 months ago

“I ordered two items and was charged on my credit card for two items, but I've only received one item. It's been a few weeks. I will have to take the time to follow up on this.”

Helpful Report

Posted 7 months ago

“The bib I bought I expected a better fit. I weight about 212 lbs. so I bought large and the feel a bit saggy in the bottom. I have two other bibs from Pactimo and they fit better.”

Helpful Report

Posted 7 months ago

“This seems like a great piece put was too tight across the top of the chest even though it was otherwise on the loose side. So I had to return.”

Helpful Report

Posted 7 months ago

“I don't think these are 12 hour shorts as listed even 2 hours they aren't that comfy honestly. So 160+ seems a litttle far fetched. They summit bibs are rough with the hexagonal stiching, not a fan of that...The padding like I said doesn't seem that much better than $30 amazon bibs. The only plus is the overalls are softnit fabric and they are real comfy on the shoulders and chest area. I'll be attempting them in a ironman full 112 distance in november but I don't expect them to make or break the ride in comfort terms.”

Helpful Report

Posted 7 months ago

“I love the Pactimo products that I own. I find the sizing to be different between some of them.”

Helpful Report

Posted 8 months ago

Pactimo is rated 4.8 based on 3,446 reviews