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Pacvac Reviews

4.8 Rating 316 Reviews
94 %
of reviewers recommend Pacvac
4.8
Based on 316 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Pacvac Reviews

About Pacvac:

Pacvac is a market leader in the design and manufacture of professional backpack vacuum cleaners. Customer satisfaction is at the core of everything we do, backed up by excellent after sales service, giving you peace of mind every step of the way.

Thank you for taking the time to review Pacvac

Visit Website

Phone:

(08) 9479 1444

Email:

support@pacvac.com

Location:

7 Mackay Street
Kewdale, Western Australia
6105

Write Your review

Pacvac 5 star review on 27th August 2024
Marek E
Pacvac 5 star review on 27th August 2024
Marek E
Pacvac 5 star review on 27th August 2024
Marek E
Pacvac 5 star review on 12th August 2024
Anne
Pacvac 5 star review on 5th June 2024
Wanvisa
Pacvac 5 star review on 28th November 2023
Stevy
Pacvac 5 star review on 13th March 2022
Greta
7
Anonymous
Anonymous  // 01/01/2019
Perfect pacvac and much appreciated with team.
Helpful Report
Posted 4 years ago
Hi Sasanka, Thank you for the 5 star review! 💙 Our customer care means the world to us so we're really happy to hear you've had such a great experience. Never hesitate to reach out if we can help you. Kind Regards, Zoe
Posted 4 years ago
I been married for 26 years and it’s the “BEST” vacumm I have ever owned!! It is superb with dog and cat hair too!! Don’t buy anything else.
Pacvac 5 star review on 3rd September 2020
Helpful Report
Posted 4 years ago
Hi there, Thank you for the fabulous review and such a great photo 💙 We're thrilled to hear how much you and your furry friends are loving Pacvac! Please let us know if there's anything we can do for you. Kind Regards, Zoe
Posted 4 years ago
Very happy with the quick supply & happy with the product
Helpful Report
Posted 4 years ago
Hi Russell, It's great to hear you're loving your new Pacvac product and our prompt delivery! ⭐️⭐️⭐️⭐️⭐️ Thank you for taking the time to review us, please let us know if we can help in anyway. Kind Regards, Zoe
Posted 4 years ago
Great service and fast delivery. Excellent products
Helpful Report
Posted 4 years ago
Hi Dayal, Thank you for your 5 star review! Both our customer service and same day dispatch are elements of our business we pride ourselves on, so it's amazing for us to hear that you've enjoyed your experience with us. Please let us know if there's anything we can do for you. Kind Regards, Zoe
Posted 4 years ago
Quick delivery. Exactly what I needed.
Helpful Report
Posted 4 years ago
Hi Lara, Thank you for your wonderful 5 star review! 💙 We pride ourselves on our same day dispatch so it's great to hear you've enjoyed our service and product. Please let us know if we can help you at all. Kind Regards, Zoe
Posted 4 years ago
Hassle free ordering. Arrived on time & in less than 14 Day's. Happy with the services provided. Thankyou pacvac 🙂
Helpful Report
Posted 4 years ago
Hi there, We appreciate you taking the time to give us a 5 star review! 💙 It's great to hear you enjoyed our services, and our same day dispatch policy. If you ever need anything just give us a shout. Kind Regards, Zoe
Posted 4 years ago
Really easy to set up and use. Ergonomically designed and thus very comfy. Love the long extension lead too
Helpful Report
Posted 4 years ago
Hi Martin, Thank you for your feedback and great review! ⭐️⭐️⭐️⭐️⭐️ We've loved working with leading ergonomists in our design process, so it's great to hear you're enjoying the comfort of our machines. Please let me know if there's anything we can do for you. Kind Regards, Zoe
Posted 4 years ago
Really happy with the product and service I received
Helpful Report
Posted 4 years ago
Hey Kelly-Ann, Thank you so much for your great 5 star review! 💙 We're thrilled you love your Pacvac product, and proud of the customer service you're enjoying. We're always here to help if you need it. Kind Regards, Zoe
Posted 4 years ago
I hate vacuuming, and the little problems that go along with it. This would have to be the best appliance I've ever purchased. Very comfortable and easy to use, incredible suction, I highly recommend it.
Helpful Report
Posted 4 years ago
Hi Keith, Thank you for your 5 star review! ⭐️⭐️⭐️⭐️⭐️ We're glad to hear that our appliance is making your least favourite pastime much more do-able! If you need help with anything please don't hesitate to reach out. Kind regards, Zoe
Posted 4 years ago
good product and fast delivery
Helpful Report
Posted 4 years ago
Hi there, We really appreciate you taking the time to give us your feedback and rate us, so thanks for the great review! 💙 It's great to hear you love your Pacvac product and could enjoy our same day dispatch. Let us know if there's anything further we can do for you! Kind Regards, Zoe
Posted 4 years ago
Arrived quickly and is perfect for the open areas, stairs, and nooks in our medium sized retail space. It's working great so far.
Helpful Report
Posted 4 years ago
Hi Patrick, Thanks for your feedback! We really appreciate your 5 star review, and are thrilled you received your machine promptly as we pride ourselves on our same day dispatch 🎉 Sounds like you've got the right machine for your application, if there's anything we can do for you just flick us a message. Kind Regards, Zoe
Posted 4 years ago
Very handy and portable to use, would be better if can purchase spare batteries
Helpful Report
Posted 4 years ago
Hi Nguyen, Thank you for your great 5 star review! We're glad you love using your machine 😍 We do offer spare batteries that can be purchased individually, check out the link below: https://shop.pacvac.com/au/rechargeable-lithium-ion-battery-18v-108wh Let me know if I can help you further 🎉 Kind Regards, Zoe
Posted 4 years ago
Super fast service and a fantastic vacuum! Very impressed 👍
Helpful Report
Posted 4 years ago
Hi there, Thank you for your wonderful 5 star review! 💙 If you need any assistance please let us know! Kind Regards, Zoe
Posted 4 years ago
Powerful suction with quiet engine. Really happy with it.
Helpful Report
Posted 4 years ago
Hi Hein, Thank you for your five star review! ⭐️⭐️⭐️⭐️⭐️ We're thrilled you love your Pacvac machine, if there's anything you need please don't hesitate to reach out. Have a great day, Urvin
Posted 4 years ago
I am happy with this vaccum Its Really nice work And also Happy with Pacvac services
Helpful Report
Posted 4 years ago
Hi Nilay, Thanks for the amazing review! So happy to hear you love your Pacvac products and the service we pride ourselves in. If there's anything I can help you with please don't hesitate to reach out. Kind Regards, Urvin
Posted 4 years ago
Great vacuum cleaner so far (only a week or two in), but picks up loads more dust than our old one and is so much easier to use and manoeuvre due to the backpack approach and long cord. Love that it is Australian made as well. Highly recommended.
Helpful Report
Posted 4 years ago
Hi Annette, Thank you for your wonderful feedback! ⭐️ So glad to hear you're loving using your Pacvac product, and enjoying all its features. If there's anything we can do to help please don't hesitate to reach out! Kind Regards, Zoe
Posted 4 years ago
We have bought 2 PacVac now for our cleaning business, which has lead to a 50% reduction in vacuuming time, just outstanding. The machines are light easy to use and mobility in tight area is amazing. We purchase the Battery option for both vacuums, which has cut down on sterilisation cleaning time of equipment and Germ hazards relating to cords.
Helpful Report
Posted 4 years ago
Hi Michelle, Wow 5 stars thank you so much! 💙 It's great to hear our machines are saving your time and helping with productivity, especially in the current COVID19 climate. If there's anything Pacvac can do to help you please let me know. Kind Regards, Zoe
Posted 4 years ago
Very impressed with the number of emails that I received. Australia post needs to up there game. Thems the knocks
Helpful Report
Posted 4 years ago
Hi Pam, Thank you for your feedback! 💙 We take pride in our customer service and always want to keep you guys in the know. Thank you for your patience with Australia Post in what's an unprecedented time for them! Kind Regards, Zoe
Posted 4 years ago
The Pacvac Superpro 700 arrived in excellent time. It had the fittings required to cover all cleaning jobs and is a pleasure to use. it is very powerful and the main head was able to go from carpet to floorboards without manipulation and swivel to get under couches. The cord is an excellent length and means that I only had to plug it into one point to do my entire single story house, unlike the three points needed for my previous cleaner. I just need to be careful I don't knock into things with it on my back, but will get used to it.
Helpful Report
Posted 4 years ago
Hi Lillian, Thank you for your incredible feedback, and for taking the time to review our Superpro 700 💙. We're thrilled you're loving all the features of your new machine, and if there's anything we can help you with please don't hesitate to reach out. Kind Regards, Zoe
Posted 4 years ago
Product was easy to locate, arrived quickly and fit perfectly. Very happy with my purchase.
Helpful Report
Posted 4 years ago
Hi Lisa, Thank you for your five star review! ⭐️⭐️⭐️⭐️⭐️ We pride ourselves on our same day dispatch so it's great to hear your purchase got to you so quickly and easily. If you need any help please don't hesitate to reach out! Kind Regards, Zoe
Posted 4 years ago
Pacvac is rated 4.8 based on 316 reviews