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Pacvac Reviews

4.8 Rating 316 Reviews
94 %
of reviewers recommend Pacvac
4.8
Based on 316 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Pacvac Reviews

About Pacvac:

Pacvac is a market leader in the design and manufacture of professional backpack vacuum cleaners. Customer satisfaction is at the core of everything we do, backed up by excellent after sales service, giving you peace of mind every step of the way.

Thank you for taking the time to review Pacvac

Visit Website

Phone:

(08) 9479 1444

Email:

support@pacvac.com

Location:

7 Mackay Street
Kewdale, Western Australia
6105

Write Your review

Pacvac 5 star review on 27th August 2024
Marek E
Pacvac 5 star review on 27th August 2024
Marek E
Pacvac 5 star review on 27th August 2024
Marek E
Pacvac 5 star review on 12th August 2024
Anne
Pacvac 5 star review on 5th June 2024
Wanvisa
Pacvac 5 star review on 28th November 2023
Stevy
Pacvac 5 star review on 13th March 2022
Greta
7
Anonymous
Anonymous  // 01/01/2019
Love a PacVac. This is my 4th over 12 years. Particularly like the Thrift as it is lighter and a little quieter.
Helpful Report
Posted 3 years ago
Hi Alison, Thank you for your 5-star review! We are thrilled to know that you are loving your Pacvac product. Please let us know if there's anything we can do for you. Have a great day, Urvin
Posted 3 years ago
I have been using Pacvac vacuums for around 10 years in my cleaning business, and yes i do have other brands vacuums we use, however pacvac i keep coming back to always reliable, never lets me down and they just keep going and this is why i only choose to sell the Pacvac brand in my cleaning shop
Pacvac 5 star review on 14th July 2021 Pacvac 5 star review on 14th July 2021
Helpful Report
Posted 3 years ago
Hi Robert, Thank you for your 5-star review! We are thrilled that you are loving your Pacvac machines. Please let us know if there's anything we can do for you. Have an awesome day, Urvin
Posted 3 years ago
Tim has been very helpful and is sending different brushes to assist with the machine which does not work - cost $499 but will not suck anything off the floor. Tim has been an excellent customer service man and successfully provided us with a swap for a more suitable machine for our needs. Thank you Tim.
Helpful Report
Posted 3 years ago
Hi Trevarne, Thank you for your positive review. Customer satisfaction is at the heart of all we do. We aim to provide the best customer service as well as the best products to suit your needs. If there is anything else we can help you with, please contact our team on sales@pacvac.com or call our office on 08 9479 1444. Have a fantastic day! Anna
Posted 3 years ago
Great service!
Helpful Report
Posted 3 years ago
Hello Marcus, Thank you for your 5-star review! It's amazing for us to hear that you've enjoyed your experience with us. Please let us know if there's anything we can do for you. Have an awesome day, Urvin
Posted 3 years ago
Excellent vacuum which is super easy to setup, operate and keeps the house looking super clean. Shipping was very fast from Perth to Melbourne, only took a few days via express. Attachments are super handy for doing upholstery and cleaning cabinets. My vacuuming time has been cut from 1 hour to 20 mins now as I don’t have to replug thanks to the 18 meter power cord. Feels a breeze to have on my back, no more lagging heavy vacuum units around on the floor. Packs up very nicely and compact. Wonderful product and have already recommended to other friends and family. Thank you PacVac for an excellent product.
Helpful Report
Posted 3 years ago
Hi Adam, Thank you for your 5-star review! We are thrilled to know that you are loving your Pacvac product. We pride ourselves for both our customer service and same day dispatch, so it's amazing for us to hear that you've enjoyed your experience with us. Please let us know if there's anything we can do for you. Have an awesome day, Urvin
Posted 3 years ago
Very prompt with their mail service. Can’t ask for anything better.
Helpful Report
Posted 3 years ago
Hi Pam, We pride ourselves on our customer service so it's amazing for us to hear that you've enjoyed your experience with us. Please reach out to us as we are always here to help if you need us. Have a great day, Urvin
Posted 3 years ago
Easy to use, no cords and mobile. Our educators love this Battery operated PacVac.
Helpful Report
Posted 3 years ago
Hi Matthew, Thank you for your 5-star review! We’re very happy to hear you’re loving your Pacvac product, and we are always here to help if you need us. Have a great day, Urvin
Posted 3 years ago
For years I used a central vaccum system until it broke down. I researched many products and considered their reviews and prices. So when i settled on a PacVac I was confident it was a good choice. I have not been let down and can only say in terms of bang for buck how pleased I am with the product. Easy to use, quiet, i can reach every corner of a two story house without changing powerpoints. The suction is huge - gets eveything. Thanks for a great product
Helpful Report
Posted 3 years ago
Hi Anthony, Thank you for your 5-star review! We are thrilled that you are loving your Pacvac Superpro wispa. Please let us know if there's anything we can do for you. Have an awesome day, Urvin
Posted 3 years ago
I always received excellent service from Pacvac. Delivery is always very quick.
Helpful Report
Posted 3 years ago
Hi Kay, Thank you for your 5-star review! Both our customer service and same day dispatch are elements of our business we pride ourselves on, so it's amazing for us to hear that you've enjoyed your experience with us. Please let us know if there's anything we can do for you. Have an awesome day, Urvin
Posted 3 years ago
Great!! Received order within the week
Helpful Report
Posted 3 years ago
Thank you for your review! We pride ourselves on our same day dispatch, so it's amazing for us to hear that you've enjoyed your experience with us. Please let us know if there's anything we can do for you. Have an awesome day, Urvin
Posted 3 years ago
Its a quality tool. So quick to do large areas! Great suction. Battery life is easily an hour. Then a quick change to new batterys and way you go again! I bought the little bracket to mount on the wand and carry the extra tools. The elastic loops on the belt were not easy to reach
Helpful Report
Posted 3 years ago
Hi Mark, 

Thank you for your 5 star review! e’re very happy to hear you’re loving your Pacvac product, and we are always here to help if you need us. Thank you for the feedback about the elastic loops on the belt, I have passed this onto our Product Team. Please let us know if there's anything we can do for you. Have an awesome day, Urvin
Posted 3 years ago
Good service. Items sent out quickly with no problems. All items good quality.
Helpful Report
Posted 3 years ago
Thank you for your 5 star review! Both our customer service and same day dispatch are elements of our business we pride ourselves on, so it's amazing for us to hear that you've enjoyed your experience with us. Please let us know if there's anything we can do for you. Have great day, Urvin
Posted 3 years ago
Speedy service thankyou
Helpful Report
Posted 3 years ago
Hi David, 

Thank you for your 5 star review! It's amazing for us to hear that you've enjoyed your experience with us. Please let us know if there's anything we can do for you. Have a great day, Urvin
Posted 3 years ago
Excellent service thank you kindly for your gesture of sending me Thermal clips and with out charge. I am forever grateful. I recommend your product to anyone with no reservation.
Helpful Report
Posted 3 years ago
Hi Vald, We are thrilled that you are happy with your Pacvac product and our service. Please let us know if there's anything we can do for you. Have an awesome day Vlad, Urvin
Posted 3 years ago
Prompt service, products as advertised :)
Helpful Report
Posted 3 years ago
Hi Amanda, Thank you for your 5 star review! Both our customer service and same day dispatch are elements of our business we pride ourselves on, so it's amazing for us to hear that you've enjoyed your experience and your Pacvac backpack vacuum with us. Please let us know if there's anything we can do for you. Have an awesome day, Urvin
Posted 3 years ago
It will change my life !! 👌🏼
Helpful Report
Posted 3 years ago
Hi Christelle, Thank you for your 5-star review! We are thrilled that you are loving your Pacvac vacuum cleaner. Remember that we are here to help if you need us. Have a great day, Urvin
Posted 3 years ago
Great vac’s
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Posted 3 years ago
Hi Gwen, Thank you for your 5-star review! We’re very happy to hear you’re loving your Pacvac product, and we are always here to help if you need us. Have a great day, Urvin
Posted 3 years ago
Love my Pacvac Glide vacuum, and the service and communication from Pacvac has always been top notch, thanks!
Helpful Report
Posted 3 years ago
Hi Kate, Thank you for your 5 star review and your awesome Instagram stories. We love them. We pride ourselves for our customer service so it's amazing for us to hear that you've enjoyed your experience with us. Please let us know if there's anything we can do for you. Have an awesome day, Urvin
Posted 3 years ago
Very good to use thank you for your products make it easy for me to used every time
Helpful Report
Posted 3 years ago
Hi Jivara, Thank you for your 5-star review! We’re very happy to hear you’re loving your Pacvac vacuum cleaner, and we are always here to help if you need us. Have wonderful day, Urvin
Posted 3 years ago
Best service and turnaround times
Helpful Report
Posted 3 years ago
Hi Nikki, 

Thank you for your 5 star review! Both our customer service and same day dispatch are elements of our business we pride ourselves on, so it's amazing for us to hear that you've enjoyed your experience with us. Please let us know if there's anything we can do for you. Have an awesome day, Urvin
Posted 3 years ago
Pacvac is rated 4.8 based on 316 reviews