“Excellent products and same said for after sales service. Have been using these products for over 10 years. Great company to purchase items over the internet. Fast reliable and prompt service. Purchased a replacement charger and then found ours. Service was second to none refund given straight away. Great service”
Thank you, Roger, for the wonderful review. We’re thrilled to hear you’ve had a long, positive experience with our products and that our after-sales service met your expectations. We appreciate you taking the time to share your feedback.
“Having feared I might become reliant on pankillers to deal with a torn knee meniscus, I was relieved - in both senses of the word - to find that PainPod virtually eliminated the problem. Since researching the condition I've been inundated with ads for remedies, knee braces and all sorts of things, but haven't needed to even consider them.
I've been using PainPod for over a decade to minimise muscular aches and pains, which it does well, but its ability to handle an otherwise crippling condition, which I feared would affect the rest of my life, has still surprised me.
I would definitely recommend trying PainPod before starting down the road of endless painkillers or expensive Internet remedies.”
Thank you, Rex, for the wonderful review. We’re thrilled PainPod has helped with your knee condition and that you’ve found a lasting alternative to painkillers. We appreciate you sharing your positive experience and will continue to support you.
Hi Sally,
Thanks for letting us know. If you’d like any guidance on getting started or answers to questions when you try it, we’re here to help and want to ensure you have a positive experience.
“We had no hesitation in purchasing our PainPod as our first one had been bought at the Perth Royal Show in the 1990s. Due to a breakage, a replacement has been gotten as the device is such a fantastic one for nerve stimulation, particularly since I have Multiple Sclerosis. Great to take with us and use when the feeling is right. We would recommend the PainPod to anyone, especially since it is rechargeable with a good amount of stored power.”
Thank you, Jonathon, for the wonderful review. We’re thrilled PainPod continues to assist with nerve stimulation and that it’s reliable for MS patients, plus the rechargeable, long-lasting battery is a big plus.
“Your PainPod certainaly relieves my back pain - Sadly I cannot use the stick on pads any more as I have developed violent allergic reaction to the adhesive”
Thank you, Kate, for the wonderful review. We’re glad PainPod relieved your back pain, and we’re sorry to hear about the adhesive reaction. If you’d like, we can explore alternative attachment options that may suit you better.
Thank you, Marilyn, for the wonderful review. We’re thrilled to hear your PainPod helped with your injury and has given you more flexibility to exercise.
Thank you, Alana, for the wonderful review. We’re thrilled to hear the PainPod was excellent for you and that Josh was knowledgeable and helpful. Highly appreciate your recommendation.
“Pain Pod is a great pain reliever for travelling. I am able to use in the car when travelling long journeys and assists with hip and back pain, I am not as sore when we arrive and can walk normally again instead of like an old lady.”
Thank you so much for your kind review! We’re thrilled PainPod helps you on long journeys and eases hip and back pain so you can travel more comfortably.
If you ever need anything else, we’re here.
“Absolutely AWESOME best controller of pain I've used.I'm on my feet constantly and use it to control pain in my knee worn cartridge.as surgery is 3mths away.Thank you Painpod with your speedy supply of consumables as required.”
Thank you so much for your kind review, Christopher. We’re thrilled to hear PainPod is helping you manage your knee pain before your upcoming surgery.
If you ever need anything else, we’re here.
Thank you so much for your kind review, Lorraine. We’re thrilled you had a great experience with our products and company.
If you ever need anything else, we’re here.
Thank you so much for your kind review, Lucy. We’re thrilled that PainPod has been a staple for you for so long and continues to help with your pains.
If you ever need anything else, we’re here.
Thank you so much for your review, Donna. We're glad to hear you felt supported and that you were happy with both the product and service.
If you need anything else, we’re here.
“We required repairs to our PainPod after breaking the screen. Customer service was excellent from initial enquiry to despatch of repaired device both by Live Chat and on the phone. Repair was conducted immediately upon receipt and was in the mail back to us just hours later - top class.”
Thank you so much for your review, James. We're delighted to hear the service from enquiry to despatch was excellent and the repair was handled promptly.
If you need anything else, we're here.
Thank you so much for your review, Donna. We’re thrilled to hear the PainPod is effective for your shoulder and lower back.
If you need any tips or support, we’re here.
“I use the bio belt as it's the best way to go for me my pain buddy i call it and it stops me taking strong pain meds ,always got one in spare thank you 🙏 pain pod 👌”
Thank you so much for your review, Carol. We're delighted to hear the Bio Belt is helping you reduce pain meds and that you always keep a spare. If you need anything, we're here.
“I purchased the back Bio belt pad and controller. This gives my back pain a real relief. I leave it on for 30 minutes when I get pain and I get relief and so I can recommend Painpod 3.”
Thank you so much for your review, Laurie. We're delighted to hear the back Bio belt pad and controller are giving you real relief. If you need anything, we're here.
