Thank you for sharing your experience, Gina. We’re delighted to hear you found our service quick, efficient, and professional. If there’s anything else we can assist with, please let us know.
Thank you for the review, Simon. We’re glad you love the device, and we’re sorry about the connection issue with the belt. If you’d like, we can help troubleshoot or explore other belt options to improve the connection, our customer service will reach out to you shortly.
Thank you for the wonderful review, Brioni. We’re thrilled to hear PainPod is helping with your back and knee pain—great to know 20–30 minutes each morning makes a difference.
“I received great service from Josh at PainPod on a couple of occasions recently. Firstly I realised there was problem with the PainPod device and probably needed a new charging cable. I called in and saw Josh who was able to replace the device, which now works fine. Then this week my wife and I called in and saw Josh as she wanted a larger pad for her back. Again we received excellent advice from the very friendly and helpful Josh.”
Thank you for the wonderful review, Noel. We’re glad Josh could help and that the device issue and the back pad need were resolved. We’ll pass your kind words to Josh.
“I use the pads daily for arrange of things from thighs, arms and shoulder. I get relief from shoulder pain and find it easy applying while watching TV or reading.
I became aware of the reason for tracking payment to save time. 3 days or up to 10 without tracking.”
Thank you, Kay, for the wonderful review. We’re thrilled to hear you’re getting relief and find it easy to apply while watching TV or reading. We appreciate you taking the time to share your feedback.
Thank you, Mark, for the wonderful review. We’re thrilled to hear you were satisfied with the prompt delivery and appreciate you taking the time to share your feedback.
“Excellent products and same said for after sales service. Have been using these products for over 10 years. Great company to purchase items over the internet. Fast reliable and prompt service. Purchased a replacement charger and then found ours. Service was second to none refund given straight away. Great service”
Thank you, Roger, for the wonderful review. We’re thrilled to hear you’ve had a long, positive experience with our products and that our after-sales service met your expectations. We appreciate you taking the time to share your feedback.
“Having feared I might become reliant on pankillers to deal with a torn knee meniscus, I was relieved - in both senses of the word - to find that PainPod virtually eliminated the problem. Since researching the condition I've been inundated with ads for remedies, knee braces and all sorts of things, but haven't needed to even consider them.
I've been using PainPod for over a decade to minimise muscular aches and pains, which it does well, but its ability to handle an otherwise crippling condition, which I feared would affect the rest of my life, has still surprised me.
I would definitely recommend trying PainPod before starting down the road of endless painkillers or expensive Internet remedies.”
Thank you, Rex, for the wonderful review. We’re thrilled PainPod has helped with your knee condition and that you’ve found a lasting alternative to painkillers. We appreciate you sharing your positive experience and will continue to support you.
Hi Sally,
Thanks for letting us know. If you’d like any guidance on getting started or answers to questions when you try it, we’re here to help and want to ensure you have a positive experience.
“We had no hesitation in purchasing our PainPod as our first one had been bought at the Perth Royal Show in the 1990s. Due to a breakage, a replacement has been gotten as the device is such a fantastic one for nerve stimulation, particularly since I have Multiple Sclerosis. Great to take with us and use when the feeling is right. We would recommend the PainPod to anyone, especially since it is rechargeable with a good amount of stored power.”
Thank you, Jonathon, for the wonderful review. We’re thrilled PainPod continues to assist with nerve stimulation and that it’s reliable for MS patients, plus the rechargeable, long-lasting battery is a big plus.
“Your PainPod certainaly relieves my back pain - Sadly I cannot use the stick on pads any more as I have developed violent allergic reaction to the adhesive”
Thank you, Kate, for the wonderful review. We’re glad PainPod relieved your back pain, and we’re sorry to hear about the adhesive reaction. If you’d like, we can explore alternative attachment options that may suit you better.
Thank you, Marilyn, for the wonderful review. We’re thrilled to hear your PainPod helped with your injury and has given you more flexibility to exercise.
Thank you, Alana, for the wonderful review. We’re thrilled to hear the PainPod was excellent for you and that Josh was knowledgeable and helpful. Highly appreciate your recommendation.
“Pain Pod is a great pain reliever for travelling. I am able to use in the car when travelling long journeys and assists with hip and back pain, I am not as sore when we arrive and can walk normally again instead of like an old lady.”
Thank you so much for your kind review! We’re thrilled PainPod helps you on long journeys and eases hip and back pain so you can travel more comfortably.
If you ever need anything else, we’re here.
