Thank you for your review. I want to check that you are aware the receivers will automatically cut off after a 45 min treatment cycle and can then be reset. You should find you can use them for around 24hrs continuously so this would be around 30 treatments for each receiver and the device should hold charge for longer than this. Let us know if you are finding this isn't the case and if you would like a call to do some troubleshooting.
Hi Ana,
Thank you for your review and we're happy to hear the Lite has been good so far. There can be a number of reasons for the different reactions but feel free to give us a call to discuss or let us know a good time to call you.
Hi Dick,
Thank you for reaching out to us. I have searched through our emails and form submissions and cannot find any communication from your email address or name. We will send you the electronic version of the manual now and would like to find out how you had contacted us to make the request so we can figure out why your request didn't make it through to us.
Look forward to hearing from your via email.
Kind regards
The PainPod Team
“Great customer service, my item was apprently delivered by Auspost, but it wasn't however Painpod got straight onto it. Then amazingly it was in my letterbox the next day, even though Auspost said it was in there the day before. Either way prompt customer service - tops”
“We have had our Pain Pod for, like some 10 years at least, and swear by it.
Both in our later years, we find it most beneficial, and certainly fixes the problem areas that it is designed for.”
“The new pads are marvelous, and as silly as this may sound, I bought my Pain Pod in March 2019, used it, then promptly forgot about it... until someone mentioned having one, and I am feeling so much better, my paind is almost non existant, at the moment. It is so good. cheers Betty Wilson”
Hi Anon, thank you for your positive review. If you would like further information please don't hesitate to contact us on 1300 911 442 or send an email to: info@painpodau.com
“I have been using the pain pod for a number of years and I love it. I have used it to help recover from nerve injury. I got the leg compression sleeves and one was faulty. Josh had a replacement unit shipped the day I contacted them. Absolutely fantastic support and products.”
“We cannot comment at present as the product has not arrived, despite the online tracking say “delivery due Tuesday”. (Last that was).
Update tracker now says if not delivered by August 25th please lodge a late delivery.
I leave for Europe on 18th for 5 weeks. Oh well - wait and see.”
Hi Graeme, just checking that you have received your order. I have had a look at the tracking information and it says it was delivered on the 16th so hopefully you have received your order in time.
“I have had a PP3 for six years, I torn both shoulders tendons the PP3 not only managed the pain it also healed my injuries. I used only the PP3 & a muscle & joint reliving heat gel, I regained full rotation of my shoulders.
I have just purchased replacement leads & the silicone cover. Sadly I dropped it recently & damaged the Led screen but still operational.”
