Hi Angie, thank you for your time on the phone this afternoon. I do hope that you have got the Knee Sleeve working for you now. Please let us know if you are still experiencing the same issue.
“I have used Pain Pod for years and recently decided to purchase another one for a friend overseas. The queries I had were answered in record time and the unit was sent and delivered within 30 hours (Brisbane to Cairns). The unit is living up to expectation - I know my friend will be more than pleased with it. Highly recommended.”
Hi Suzanne, thank you for taking the time to write us a positive review and we are thrilled that the PainPod has been able to help manage your sore back.
Hi Wilnien,
I'm sorry to hear about your disappointment. I've checked your order and can see you received a substantial product discount through a marketing promotion offered by our resellers that is specifically for online orders and the fact that there would be P&H costs to claim the promotion were very clear in the terms and conditions on the discount card you would have received. You are more than welcome to make general purchases in store to avoid shipping costs.
I hope this clears things up and you are enjoying your products, please let us know if you have any questions we can help with.
“Five stars all the way.
My sciatica is healing and I have so much more energy.
My moods have improved ( my husband thanks you) I am a chef and wear my pain pod at work.Thank you so much for such an awesome little machine”
Hi Stephanie, thank you for sharing and your positive review. Your husband is most welcome too.
We are so happy that the PainPod is having a positive effect on your day to day life.
“I’ve had my Pain Pod for a long time and I love it. I just replaced the pads and wires which were easy to order and arrived very quickly. I’m impressed for sure. Highly recommend this product.”
“Purchased a pain pod 10 years ago and just recently the battery died , I took it into the Ashmore shop and staff were amazing , I upgraded to a newer model with a 30% discount , very happy”
“★ ★ ★ ★ ★
Can't do without mine, as it stops my muscles going into cramps when working and when trying to sleep when over tired, could do with a soft carry pouch though for the amount of dollars spent, needs to be taken care of.”
“I purchased a Pain Pod almost a year ago. It's been one if the best investments ever, I have amazing results in helping me recover and manage past and present injuries. I have recommended to a couple of my friends and one has already purchased,not sure on the other yet.
Regards
Pat Hurcum”
Hi Pat,
Thank you for taking the time to write a review. We're so happy to hear that the PainPod is helping and thank you as well for the recommendations!
“The only problem I have is that I am still waiting for a PDF Invoice so i can claim on my Private Health Insurance. This is the 3rd request!!! My husband made his purchase in January this year.”
Hi Denise,
We're very sorry to hear the distributor who you purchased from hasn't yet sent you an invoice so you can make your claim. Our customer support has already reached out to one of our distributors but would you mind emailing us back and letting us know the show you purchased from in case it was a different team. Now we are aware we will endeavour to make sure you receive your invoice within 24hrs.
