Thank you so much, Honni, for your amazing 5-star rating. We greatly appreciate your support and recommendation. We're thrilled to hear that our product has been keeping your neck stiffness and pain free by effectively targeting those stubborn knots in your shoulder blades. Thank you again and have a fantastic day!
Thank you so much for a 5-star rating! We appreciate your kind words and are delighted to hear that you found our product to be of excellent quality. We strive to provide top-notch products, and your satisfaction is our utmost priority. Moreover, we're thrilled that our quick delivery service met your expectations.
Hi Murray, Thank you so much for your 5-star rating of PainPod. We truly appreciate your support and are thrilled that you find our products to be of high quality.
Hi Thomas,
Thank you for taking the time to write a positive review about the PainPod.
We are so happy that you are able to get great relief using the PainPod, I find it is a great way to start the day.
“I seen this product at the Brisbane home show and thought what a great product. You guys seriously need to look at coming down to the next agfest in Tasmania 2025”
Hi Tim,Thank you for taking the time to rate PainPod a 5-star review! We truly appreciate your support and it means the world to us.
Also, we're thrilled to hear that you discovered our product at the Brisbane home show and found it impressive. Your kind words encourage us to keep striving for excellence.
Regarding your suggestion about attending the next Agfest in Tasmania in 2025, we'll definitely take it into consideration. We love connecting with our customers and showcasing our products at events, so your recommendation is greatly appreciated.
Hi Nicola,
Thank you so much for your 5 star rating of PainPod. We truly appreciate your support and are thrilled to hear that our product has been helping you.
We are delighted to know that you had a prompt delivery experience. It's fantastic to hear that having these additional accessories has made using your PainPod so much easier.
Should you have any questions or need further assistance, please don't hesitate to reach out to our customer support team. We are always here to help.
Hi Maree, thank you for taking the time to leave a 5-star rating for PainPod. We greatly appreciate your kind review and are thrilled to know that you had a positive experience with us.
It warms our hearts to hear that you found all our staff to be efficient. We work hard to ensure that our team provides exceptional service to our valued customers like yourself.
Hi Shabu,
Thank you so much for your positive review. We do appreciate your support and are thrilled to hear that our product has been helpful for your mum. If you have any further feedback or questions, please don't hesitate to reach out.
“I bought the heat unit , thought that it would help with severe back pain after operation ,but it had no effect whatsoever had no power could not feel any of the settings wright up to max setting ,the pad left an awful residue on my skin needed to scrub off in shower. Unit was not what i was hoping it would be , after previous experience at my physio using original pod used to make my arm fly all over the place on low setting.”
Hi Christopher,
Thank you for providing feedback and we're sorry to hear you are not happy with your experience using the Heat device. Although we are aware that our products will not be 100% effective for 100% of people 100% of the time, we could not replicate an output fault when you sent your device back to us to test and are currently using that device you had sent back to provide demonstrations as it is working as it should. We also were not made aware of any problems with your pad, which should not be leaving any residue on your skin when used by itself. Having said that, I can see you had also ordered the Conductor Gel and if you have been using that along with your Gel Pad, as stated on the bottle, you will need to wash your skin after use. Our customer service team will be in touch today so we can have this resolved for you.
Kind regards
The PainPod Team
Dear Nhut,Thank you so much for taking the time to write a review. We truly appreciate your kind words and your continued loyalty as our valued customer.
Hi Darren, Thank you so much for your positive review. We greatly appreciate your positive feedback and are thrilled to hear that our products have had such a transformative effect on your life.
“Shipping was fast and purchase was hassle free. I have been using the machine daily and the battery lasts a long time. Currently struggling with a herniated disc and the nerve pain has been unreal, I can't say that the pain has disappeared as it is always present but the painpod has helped in directing my focus and making the day somewhat bearable.”
Hi Gary,Thank you so much for your 5-star rating, we truly appreciate it! We're delighted to hear that you found our product excellent and our delivery service reliable.
Dear Tyana,Thank you so much for taking the time to write a positive review. We greatly appreciate your support and are thrilled to hear that you think our product is brilliant, especially considering your allergies to adhesive pads. We understand how challenging that can be, and we're delighted that PainPod provides you with a solution that works.
“I can honestly say my sudden onset of acute shoulder pain has totally disappeared after 2 weeks of twice daily use. Love the machine so easy to use. Great product thanks so much”
Dear Simon,Thank you so much for giving PainPod Pty Ltd a fantastic 5-star rating! We greatly appreciate your kind words and support.
We are thrilled to hear that our device is helping you effectively manage your pain.
Once again, thank you for your positive feedback. We are glad to be of assistance and are here to help you in any way we can.
“My wife has severe scoliosis and gets some relief from using a painpod when needed. This is a replacement unit. Purchased original some years ago and it was used a lot and worked very well. We had a battery replacement a year or do ago and it has been pretty useless since. Unit always flat when wanted to be used or acts very strangely.
Decided to replace pain pod unit for convenience while travelling. A new one should work as well as our original one did for several years to come hopefully..”
Thank you so much, Barry, for your wonderful 5-star rating of PainPod Pty Ltd! We sincerely appreciate your kind words and are thrilled to hear that our painpod has provided relief for your wife's severe scoliosis. We understand the importance of having a reliable unit, and we apologize for any inconvenience caused by your previous unit's battery issues. We assure you that our new unit is designed to work as efficiently as your original one did for several years. Thank you again for choosing PainPod and we hope it continues to serve you well, especially during your travels.
Hi Lorraine,Thank you so much for your 5-star rating! We truly appreciate your kind words and continuous support.
We are overjoyed that our products have made such a positive impact on your life.
Thank you once again for your loyalty as a customer. We are grateful to have you as part of our PainPod family.
If there is anything else we can do to assist you or if you have any further feedback, please do not hesitate to reach out. We are here to help.
