Paint Spray Tools Reviews

Name: Paint Spray Tools
Address: Unit A Sayers Drive Lyons Park, Coventry
Rating: 4.71

4.7 Rating 272 Reviews

94 %

of reviewers recommend Paint Spray Tools

Company Reviews

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Metrics

4.7

Based on 272 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01767 640888

Email:

sales@paintspraytools.co.uk

Location:

Unit A Sayers Drive Lyons Park
Coventry
CV5 9DQ

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Paint Spray Tools 5 star review on 27th January 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I run a small but very busy bespoke joinery workshop, I purchased my first ever spray unit Q-TECH Q-T3 TURBINE WITH PRO GUN from PaintSprayTools Very pleased with delivery speed and purchase price, advice given, and also on a follow up conversation with support tech extremely helpful with a minor problem i had. Highly Recommend 5 stars.”

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Posted 8 years ago

“Good firm to deal with easy web site very comparative prices would have no hesitation in ordering from them again.”

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Posted 8 years ago

“The product I bought from paintspray tools was very good, i rang for some advice and they were very helpful, I look forward to using them in the future. Paul rogers painter from Shropshire”

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Posted 8 years ago

“Q-TECH Q-T3 TURBINE The Q T3 turbine and spray gun is very good with water base paint ,I've sprayed flower mold cornice in 4 rooms in half of the day ,same job by brush would had taken me at least 2 days .looking forward trying with eggshell water based on doors So far it gets 10 out of 10 from me.”

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Posted 8 years ago

“A big thank you to Paints pray tools for the attention they gave me. I ordered my unit on the Thursday and I took delivery on the Friday evening and that's in the Highlands haha haha Aberdeen. Job complete now great. Thank you. Ken Henderson”

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Posted 8 years ago

“Airless paint sprayer hose connector - just as described on the site and fast delivery. No problems.”

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Posted 8 years ago

“The Team are very helpful, & as promised my spray machine arrived on time as they said it would. Thanks to Ryan & Charles top blokes, I would highly recommend anyone to shop here. Thanks Ricci C.I.”

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Posted 8 years ago

“I am completely new to paint spraying and needed a sprayer to paint a cast iron radiator. I got great help from Geoff on the web site's chat, advice on what a DIY user should buy and on what else I could paint with it. Good to buy something and be confident that you've bought the right thing. Prompt delivery, too.”

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Posted 8 years ago

“Fast, efficient and great value”

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Posted 8 years ago

“Very helpful considering my circumstances. I found the service great although I didn't receive my order until much later than agreed the company agreed to exchange my goods for no extra charge when I ordered the wrong item by mistake . I will definitely go back to them in the future ..........PJM”

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Posted 8 years ago

“Got my sprayer down to Portugal in a week, always quick answering yr emails Would recommend to others. Timo”

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Posted 8 years ago

“Very helpful and friendly advice. Order processed and delivered promptly.”

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Posted 8 years ago

“Really easy to deal with, great products, lots of variety and different ends of the price scale. Delivery super quick and no hassle at all! great company, will use again!”

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Posted 8 years ago

“Shocking experience. I was suggested to buy refurbished Q -Tech paint spray machine Q-P025. £200 cheaper than a new one I was told. In fact that was just £90 cheaper than a new one in Dulux Decorator Centre. "Paint Spray Tools" technician has showed how to use the machine, said no lubricate needed for that machine as it is so advanced. If I would want I could do oil once a week as this would not harm the machine. Cleaning of the machine was showed as to remove main filter cover and start the machine, let water out to run all directions ! The instruction DVD was taken off my hands saying that I do not need it as it will confuse me. I was told that I do not need to worry if paint is old and has got some flakes or loose dry bits as the machine has got so many filters that it would not harm packing. The machine was faulty and sprayed clouds of paint instead of steady flow of paint. After first spray all floor was covered with thick layer of paint. Spraying took ages and was making sand paper like surface everywhere. The front of the machine was getting very hot. The technician suggested to experiment as he did not know the reason for that problem. He gave other spray nozzle which made very little difference. We were suggested do not thin down the paint, change small grade filters to big ones to make paint go free through the system. When visiting the workshop again, the main filter was removed completely and not given back. We also were told that we are too fussy and wasting expensive time. So £10 cash was paid to keep technician happy. Though technician was saying that he would do service for cash much cheaper. We had impression that he wanted to ruin the machine completely so he could do services for cash. The machine was brought back and a new one Q -tech Q-P025 was purchased from Dulux Decorator Centre, Milton Keynes. Dulux sales assistant said immediately what was the problem with that refurbished machine. "Paint spray Tools " may call for advice from Dulux in Milton Keynes as they are trained by Graco and seems to know much more about spray machines . There was just one thing I have improved on Q-tech : that was change of spray nozzle to old one from old Titan 440 i. Which made Q -tech a superb spray machine.”

Helpful Report

Posted 8 years ago

Hi Raymond, We can only apologise for the experience you've had with our company. As you can see by the many 5 star reviews, this is not how we operate and nearly all our customers are extremely happy with the service we provide. The 'refurbished' sprayer that you purchased was sent to us from Q-Tech HQ in Dublin after they replaced a faulty electrical board, tested it and then sold it on to us at a lower price. The machine you purchased had only been used once in the past because of an immediate power fault and barely had a spec of paint on it. We can only apologise it didn't work as expected and your money was refunded in full without hesitation once requested. - - - Sadly this is our only bad review so we'd like to try and explain our side of the story a little more: Once purchased, the customer returned the next day with the item to say it wasn't spraying correctly, which we looked into, not a problem at all - We sold the item with a full warranty and expect it to work out of the box the same as the customer so have no issues in working to resolve the issue. Because he was desperate to get on with the job that day and we had no alternative machines available immediately to replace it with, we agreed with the customer to find a 'quick fix' to allow him to get back to work. By removing the manifold filter (which is after the packing kit so no damage would have been incurred) this helped increase the flow of paint and resolved the 'sandpaper' finish he said was occurring with the paint that was being sprayed. The technician and the customer both tested the machine together and as far as I am aware, left with the machine content that it had resolved the issue enough to at least allow the customer to finish the days work until we could find a better solution. He then called the following day to say he still was not happy with machine and would like to pay the difference to upgrade to a brand new one. Given the problems he'd had from the off, I was quite happy to do this and we agreed on the difference to be paid. Seeing as he wasn't working too far away, I said pop the machine back and we'll get a brand new one out ASAP. The machine was returned to us completely covered in thick, dry paint and looked as though it had received more paint than the walls. Given we had already promised to upgrade and the customer was well within his rights to ask for it, we stuck to our word without kicking up a fuss and contacted the customer within a few hours about payment of the difference to upgrade to a brand new model. He informed us he had already purchased one elsewhere and would now prefer a full refund. Whilst this wasn't ideal as we had already ordered his new machine in, we accepted this, refunded his money in full and left things there. This is the first we've heard from him since he asked for a refund. As with all businesses it's inevitable that things do go wrong from time to time, especially with complex machinery. On this occasion we done our best to help in a very short space of time but unfortunately wasn't given a full opportunity to rectify the issue.

Posted 8 years ago

“I've been looking for a DIY paint prayer for a while now until I came across this item, Sitemate SM700 DIY Paint Sprayer. After reading a few reviews I decided to purchase it to paint a timber fence as we have a lot of fence to do! Since my purchase was only recent, and living in Scotland, I haven't had the chance to put it to the test yet as it's rained non-stop, nevertheless I'm sure it will be perfect when I get around to using it. I have switched in on though to check it fit works (which it does & without paint), so I'm sure it will be fine. Didn't expect the item to arrive so quickly so no complaints on that side. I would certainly recommend this company.”

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Posted 8 years ago

“Haven't used yet very pleased with response I got with phone call I made”

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Posted 8 years ago

“ordered filters and q tector very good prompt service received in good condition thanks from john thrower”

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Posted 8 years ago

“Ryan, who served me, was knowledgeable and helpful.”

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Posted 8 years ago

“Purchased a Q-Tech Q-P018 airless sprayer excellent product excellent service fast delivery will be dealing with them again”

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Posted 8 years ago

“Bought Sitemate sprayer, very good product, works well, competitive price. Good company with quick delivery.”

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Posted 8 years ago

Paint Spray Tools is rated 4.7 based on 272 reviews