“Was gifted one of their paintings! Unwrapping it you cannot read symbols on canvas, right away I reached out to customer service only to be to,d that they would get back to me! Now 5 days later still not a word! My request simple! Please send me a clear grid via email! I even called & left a message!!! Ripoff”
“DON'T BELIEVE ALL THE FAKE POSITIVE REVIEWS HERE!
Ordered mid April and it's now the end of June. I haven't received it yet and getting the run-around from the company. They said they can't refund the money once the item has been sent which is BS. They say it's in the US and will still take 2-3 weeks to get here. I've ordered many other items from China during the pandemic and received in two or fewer weeks.”
“Don't buy anything from this company it is a scam and the product is very cheap! I ordered 3 paintings March 13 and just got the yesterday (June 25) ! The drills are not sparkly (which I thought was the point) the paintings themselves are tiny can barely see the numbers (on the website it says the picture is much bigger) There is an absurd amount of wrapping on each it (yes EACH item is wrapped) I ordered a3 paintings that if I taped them together might come close to the size the advertise one picture being! And the price!!! OMG for the price I thought They would at least be like the one I got from Romwe (for 5) but no that's too much to ask! My advice don't walk away from Paint with Diamonds...RUN!!!!”
“Placed order on April 9, 2020. Shipped from China on April 27th. It is now June 25th and I still have not received my order. Tracking says it left China on May 18th and that was the last update. Feel like I wasted $33 that I will never get back. Their response was that they cannot issue refunds once order was shipped and because of the pandemic, shipping is taking longer. Lies. They just want to steal your money. Never order from this company! Had I known they were shipping from China, I never would have placed an order in the first place.”
“Terrible. I ordered in mid-May and nada. I have gotten timely responses from customer service but I’ve been issued a fake tracking number and they keep saying it’s basically sitting in a post office waiting to be scanned. I have also ordered and gotten packages from straight up China and they came in a week. A literal week. From China. I’m disputing with amazon because I used Amazon pay. Hopefully I’ll win because this is absurd.”
“Do not order from this company. I placed my on order on April 10 the only thing my Granddaughter wanted for her birthday. It is now June 27 I have emailed them and I have tried to call them with no response what so ever. This is not a legitimate company so far as I considered. I wasted 50 dollars that I can't afford to throw away”
