“I did fianal get my after 2 mos. And several emails. I to was very frustrated with the extented wait for delivery. Great product compared to others i have seen. the paper that covers it comes in 3 sections instead of 1 which i have seen on other ads. I think this works much easier to just expose small sections at a time. Considering order more if i cant find the this kind quality in my local craft stores.”
“DO NOT ORDER WITH THIS COMPANY. I placed my order on April 4th and today is July 20th and I was just told to wait an additional 2 weeks for my order to arrive. Every time I email them, I get the run around just like everyone else.”
“This company is a scam and needs to be removed from internet access. All they have is excuses for why items are backordered. I have bee waiting 4 months. Karen Helf”
“I also ordered the middle of April and still have not received my order, nor does anyone respond to my requested for refund or product. Shame on me for not checking on the reviews, but am unable to get anything from the company but automated responses. Unfortunately can’t block their advertising emails still hoping to get a response about my order. I since have ordered from Amazon and have had excellent deliveries fast.”
“Can’t get anyone to answer emails or phone calls with an order placed in May. Last two orders have taken only 9 days. I’d like a refund on this one. I’ll never order again.”
“I ordered mine in April and its now mid July and I still havent received my order. It is the company's responsibility to make sure pkgs arrive safely and promptly. Other competitive foreign companies sent me free FedEx shipments due to change in strict border guidelines out of the company's expense. At least a responsible company should provide refund to the customers for this catastrophe and is the right thing to do. They r not willing to do even that. Hence Im writing this terrible review. DO NOT buy from this company. You will not get ur money back.”
“I really wished I read these reviews before I purchased 3 different paintings (1 regular and 2 customs). I am absolutely at my wits end with this company and its inability to send REAL tracking numbers. My tracking number has now expired and they have the nerve to say "oh, it'll keep moving". UM, WHAT?! How long does it take to move overseas and clear through customs? Why does every other company have it together besides yours?
On July 14th I was promised a refund and after asking them where my refund is they have went silent. This is horrible customer service!!”
“WTF?
Placed my order on May 14. Here it is, July 15th. and still no order. They are using a FAKE tracking number!
My dispute is filed with PAYPAL. I hope I get a full refund.”
“DONT BUY! Wish I could give no stars. Company is now fraudulent. Taking money and not sending product. Placed order in April and it’s now mid July. A few emails sent saying it’s coming, however tracking information states that order can’t be found. They have now stopped responding to emails.”
“Ordered may tenth and have not received my items I bout six sets on mothers day it was buy two get one free right cool i say i have seen thier stuff all over Facebook saying how wonderful it is . After a month in i get a tracking code that tells me nothing a month later it tells me my items have been shipped still haven't recieved anything wth his going on”
“I order 4/17 arrived 7/10 I was lucky to get a few responses in that time but once it arrived the box crushed and the painting ceased, I cant get a refund unless I send it back and that is only if they see something wrong with it yet they say money back guarantee. I wish I looked more into this company, from what I saw it was great but that must have been years before I purchased with them. Also not acretied with the better business bureau. So please dont waste your money. It ships from China anyway for other companies are much better choice.”
“DO NOT ORDER, if you want to receive item anytime soon. I placed my order in April and still haven't received it. All I get is a run around about covid. Do tell customers it will be shipped within a certain amount of time if it wont be.”
“I ordered months ago. Never received anything. My emails are doing no good. They just keep saying my order is “in transit” and refuse to refund my money. They are dishonest and a scam.”
“Terrible customer service. I placed an order on April 26th and I still haven’t received it. Made 3 attempts to get a refund and they refuse to refund me. They are telling me to return the product for a refund! THE PRODUCT NEVER ARRIVED!!! Do not order from this company! They are scammers waiting to steal your money!”
“Placed an order over 2 months ago, account was charged and never received the order and only get auto responses from email and no response from phone calls.”
“Horrible. Ordered earlier this year and It never didn’t arrive and neither did the replacement. I get a run around that it was “shipped” yet it’s not trackable and I can’t get my money back no matter how many times I request it.”
