“I love the different pictures and the prices. However I don’t like how long it takes to get my order! Where is my order.....it’s been over 30 days now it should be there but it’s not. I got an email March 22 saying it’s on it’s way but I still haven’t gotten it yet.”
“I ordered the Marilyn Monroe one and it's absolutely beautiful. I honestly wasn't expecting much but to my surprise it's wonderful. Very colorful and detailed. I can't wait to get it stated”
“Placed order on March 31 for 7 different pieces. Got first package on April 27th and the second package April 30th. Everything as described. Wonderful communication! I will be starting this tonight. Will order again!”
“I ordered Gorgeous Bouquet - Square 60x80cm and I love it!! I was missing a few of one colour however, the site is going to deliver the missing ones free! I can't wait to put the last few gems on!
This took me a month to complete, and it is beautiful. Once framed it will be the bunch of flowers I give my mother for her birthday.”
“3 months ago I ordered my first kit and it never came! It's not trackable and when I contacted the sellers for help/more info, they sent me a mass generated email for $5 off my next order??!! No. I'm pretty disappointed.”
“I love these products, I have many of them and can' wait to see them all in frames.
I want to than Painting with Diamonds support for always responding to my emails about shipping or other concerns. I will continue to buy these, as I already have one framed at my workplace, as I am a custom framer.
Thank you
Tammy”
“I did the largest size with square drills. It is just beautiful! Was suppose to be my husbands October birthday gift, but it was so large, and my first kit, it turned into a Valentines gift! Two of the green colors had an odd assortment of neon green drills which I sorted out. I did not have enough to complete the project, but contacted customer service via email and they promptly sent me an order form for me to fill out and to replace the missing drills. They really do honor their promise to replace any missing items!”
“I have got 14 kits from this company. I love doing it. I only ran out of one color so far but I save my diamonds from another kit so I was fine. I learn to buy the bigger size picture. I bought them for Christmas gifts and I started at the first of the year and have 4 of them done and frame. Love doing them. Thank you for being a great company.”
“I received my kit after approximately 6 weeks. Canvas is terribly wrinkled. Not sure how I'm going to get it flattened enough to add diamondsSome packets of diamonds are opened. instructions are not in English. Some areas of canvas have no sticky. Overall very disappointed.”
“Ordered 4 pictures. 3 came missing diamonds which is fine. I ordered the missing diamonds and waited for them to arrive. They never did I have put 2 orders in for the missing diamonds it is now three monthes later and the customer service people just keep going in circles and not doing anything about it. I now have 3 pictures that can't be finished (2 of which were gifts. Now they don't even get there complete gift) will never order from here again. Very unhappy”
“i have ordered from here 3 times and they all came in a months time, only one time i had to get a bag of drills that didnt come but other wise, no problems,”
“I purchased 4 different canvases. The first 2 came and we’re fine. The other 2, however, were not so great. They were together in a poorly sealed package, and subsequently got wet, at some point during shipping. I now have 2 ruined canvases. The wax paper cover is stuck to the canvas, and they are unusable. I doubt that I will ever order from this company again!”
