“I order over a month ago and have never received my product. I have left messages and sent several emails with no replies. They withdrew the funds the day I ordered! I’m beyond angry and feel like they are frauds! I would never recommend and will continue to peruse by refund.”
“I ordered over a month and a half ago. After March 30th the Chinese tracking of my package just disappears and there is no other info on what happened to my package or where it is. I have tried emailing customer service multiple times and each time, they give me a cut and paste response with no real answer as to where my package is. I have demanded my $50 back but they refuse to give me a refund. I am royally peeved. Don’t shop from this site and especially don’t give them your money.”
“Waiting over 2 weeks for them to even ship my order. I tried to get answers with no real response. I wish I could deal with someone directly. Their live chat option is a joke.”
“I ordered on April 11th. I know things are slower. However, you should indicate immediately that there will be a delay.
I emailed 4-5 times, NO ONE responded, other than keep sending me what is on sale.
I called and email this afternoon, and got a response that you are getting ready to send my order.
It is not ok to trat customers this way. I asked to talk to someone, and again no response. I am very dissatisfied and disappointed.”