Bonjour Jean!
Nous souhaitons communiquer avec nos clients francophones en français. Nous avons remarqué que votre compte est configuré en français, ce qui signifie que nos communications sont censées être envoyées dans cette langue.
Afin de mieux comprendre votre situation, pourriez-vous nous indiquer quel courriel vous avez reçu en anglais ?
Merci de votre collaboration, et nous restons à votre disposition pour toute question.
Cordialement,
Pajar
“Beautiful boots. Very warm. Look aesthetically great. Runs large. I’m normally a 7 but these are way too big. When I tried to email for an exchange I didn’t hear back from customer support.”
Hi Delina!
We’re sorry to hear that the boots didn’t fit as expected. We do offer free exchanges to ensure you get the perfect fit.
We’ve already sent you the next steps to proceed with the exchange, and we’re here to assist you throughout the process. Our goal is to make your experience better and as seamless as possible.
If you have any questions or need further assistance, please don’t hesitate to reach out.
Thank you for giving us the opportunity to help!
“I purchased a Women's Astral Light Jacket. It is indeed a quality product. The finishes and details are excellent and it was packed with care. I used the Pajar Size Guide and bought a Small. The sleeves, hips and waist are perfect. It's a bit tight in the chest though, so I can't wear a thick sweater under it. I don't think it's all that warm, but I bought it for the "in-between" seasons, so it's awesome. It looks and feels wonderful. I absolutely recommend this jacket.”
“Second pair of boots I have bought from Pajar. Highly recommend them. Very warm, stylish and well made. Keep up the great work. Just wished they would come in all leather with no suede.”
“I had ordered a my boots online. They were too small. It was easy to return and I received the new size within few days. I'm so pleased with the service and the quality of my boots. Thank you Pajar”
