Pallet2Ship Reviews

Name: Pallet2Ship
Rating: 3.78

3.8 Rating 59 Reviews

69 %

of reviewers recommend Pallet2Ship

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Metrics

3.8

Based on 59 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Pallet2Ship 5 star review on 30th January 2023

Thomas C

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“DOES NOT EVEN DESERVE A 1 STAR AVOID!! WORST EXPERIENCE OF MY LIFE DEALING WITH THIS COMPANY! THE PEOPLE THAT WORK FOR THESE INCLUDING THE MANAGER GEORGE ARE THE RUDEST PEOPLE I HAVE EVER DEALT WITH MY DELIVERY TURNED UP 7 DAYS LATE WITH A COMPLETELY DIFFERENT COMPANY PAID HIGHLY FOR DELIVERY THEN APPRENTLY ATTEMPTED DELIVERY AND WAS NOT SUCCESFUL AFTER SENDING GOOGLE IMAGES OF MY ROAD LYING ABOUT IT BEING BLOCKED! THEN EMAILED TO SAY THEY WANT A FURTHER £30 TO BRING IT IN A DIFFERENT SIZE VAN OR NO DELIVERY WILL BE MADE! POSSIBLY THE WORST DELIVERY COMPANY EVER AND WILL BE TAKING THIS FURTHER TO LET EVERYONE KNOW KNOW TO AVOID!! I HAVE EVER BIT OF EVIDENCE TO BACK UP MY STORY!! AFTER WRITING A REVIEW ON TRUST PILOT THEY RANG ME BEING DISRESPECTFUL AND UNPROFESSIONAL CALLING ME A LIAR ONCE AGAIN WILLING ME TO TAKE DOWN MY REVIEW!! BULLYING BEHAVIOUR”

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Posted 3 years ago

“Excellent company to work with! Helped me with the documents as well.”

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Posted 3 years ago

“Absolutely disgusted with this company. We paid for a service on the 30 July which did not happen and we are still waiting for a refund (over 4 months later). The day they were supposed to pick up they called to say they could not do it for the amount paid. They then offered another solution for 3 times the amount. We declined this and are still waiting for a full refund.”

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Posted 3 years ago

“don't trust them at all! they charge me 1500 pounces extra.i am going to deal with the law.”

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Posted 3 years ago

“Never Ever use this company , we have secound time delivery with this company , first was from England To Ireland and we pay 500 £ for 3-5 day delivery and stay in coatum fro 4 month and after we return to my supplier . Then I place on order for delivery from Ireland to Romania pay 450£ for 3-5 day delivery and is now 3 weeks never now where is my pallet. But this they are in big problem with us, becouse never return the money for first order and never answer the phone o in chat . Never use this company please check before use it.”

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Posted 3 years ago

“All the guys from their team are very friendly and helpful. They helped me with the required documents due to Brexit changes. I strongly recommend their services!”

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Posted 3 years ago

“Cheapest price I found online for a pallet delivery from the UK to Germany and very helpful staff”

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Posted 3 years ago

“Efficient shipping even during Brexit and very good prices.”

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Posted 3 years ago

“Very satisfied with the service received!”

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Posted 3 years ago

“BEWARE - DONT TRUST THEM! We use them 4 times. what we can tell about them is: 1. many extra hidden surcharges for no reason. 2. one-week deliveries take 1-2 months or are lost in transit! 3. No one picks up phones. 4. Office registered in SELF STORAGE facility. 5. MAJORITY OF 5 STAR REVIEWS HERE,ON TRUSTPILOT, ON FACEBOOK OR ON GOOGLE ARE LEFT BY 1 REVIEW ROMANIAN ACCOUNTS AND THAT COMPANY IS OWN AND RUN BY ROMANIANS. FACEBOOK REVIEWS LEFT FOR THE MAJORITY OF PEOPLE FROM THE SAME SMALL TOWN IN ROMANIA (AS YOU CAN SEE THAT ON FACEBOOK) CLEARLY REVIEWS SCAM! ALMOST ALL 5 STAR REVIEWS HERE LEFT BY "INVITATION" (WHICH PALLET2SHIP CAN SEND TO ANYONE - EG. THEIR FRIENDS FROM ROMANIA OR TO THIER FAKES ACCOUNTS) PURE SCAM!!!! 6. bottom of the website saying that pallet2ship exist since 2007 when the website was registered in 2015 and the company was registered in 2015, so another lie! DON'T TRUST THEM!”

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Posted 3 years ago

“Highly recommended pallet service. My goods became unstable during transit and the guys at Pallet2SHIP managed to re-palletise them for me and deliver without a hitch. I could have not asked for more... thank you everyone!”

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Posted 3 years ago

“very happy with the delivery service. The collecting driver was really helpful and i've had confirmation from customer the delivery took place without any issues. well done!”

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Posted 3 years ago

“Excellent service. I'll use them again.”

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Posted 3 years ago

“They helped a lot with filling out customs paperwork and customer service was good from the start to the end .”

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Posted 3 years ago

“Great service, being able to book online makes it all easy. Communication was by email, all my emails were answered quickly. No hassle, I found the delivery of the pallets to be very efficient and fast given all the issues at the border. Highly recommended!!”

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Posted 3 years ago

“Good service would recommend if you want a simple process.”

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Posted 3 years ago

“Friendly, efficient service and they are always happy to help if you need it!”

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Posted 3 years ago

“As usual, charge extra for next day collection which did not happen 5 times now, we won't be using again. No one answers phone just a dreadful business to deal with.”

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Posted 3 years ago

“Great service and excellent communications. Very highly recommended.”

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Posted 3 years ago

“A+++ delivery service A+++ delivery service. Special thanks to Julian for taking time to help me with the documents. We’ll definitely use again.”

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Posted 3 years ago

Pallet2Ship is rated 3.8 based on 59 reviews