“Cancel three shotguns on me and expect a good review. Then, you wouldn't do nothing to help me get them changed over to a different. Shotgun. So my customers wouldn't have to wait and not get what they had ordered. Seems kind of odd to me to ask for a good review in that situation. The bad thing i've been ordered from you for years.Never really had a problem.And then when I did, you wanted to get no resolution.”
“I’ve had to use PSA customer service twice, both times I have had a great experience. Both times was resolved fast and efficiently. PSA may have some blems here and there, but nothing that they won’t make right!!”
“I placed and order one week ago and it was flagged 6 days afterwards for potentially a fraudulent charge. I was told this was because my ship-to address being different than my billing, this caused the alarm. I called promptly afterwords and Donald told me it was pushed through. This morning I received an email saying my refund was being processed. Guess I’m going to Optics Planet or Primary Arms now.”
“Great costumer service Ronnie helped me out greatly! My order needed validation because of some minor issues and He cared about solving my problem. Helped me out and showed interest on how my day was going and we even joked about the little one babbling in the background haha! Very satisfied and grateful for PSA great job and service!”
“I called to check on my online order status because it still shows processing. I spoke with Janet. She was able to provide me with some updates and was able to get me a discount because my item went on sale after the purchase. SO Helpful thanks Janet”
“Contacted customer service for FFL information. Waited on hold for a little bit, but once I had the chance to speak with a representative, the experience was nice. Kind and helpful service.”
“Regina was very helpful. While my order still has not processed to the shipping stage. She was pleasant and reassuring.
Only a customer service interaction.”
