“Dejah promptly corrected my order error and issued a refund. It was fast and hassle free. There are a lot of companies out there that could learn from the customer service execution at PSA. Thanks Dejah!”
“My order arrived missing the mbus sights. Within a few minutes the representative had a set on the way. Great customer service. Very much appreciated”
“Good afternoon,
My Customer services was excellent. I needed to switch to a different FFL for delivery. This was accomplished quickly and professionally.
Thanks,”
“I called today about a question I had about which slides are compatible with my lower PSA daggers I purchased. Jessica was very friendly and was able to get me in contact with the right people have my questions answered. Thank you Jessica !”
“Even though I filtered for just Semi-Automatic firearms to place my order, I had to cancel because it was non-compliant. I called back to get some help to order a compliant firearm and I was literally disconnected while talking and sent to a survey like it was done intentionally. Terrible customer service, I’ll buy my firearms somewhere else.”
“I ordered a Dagger slide and decided to purchase the complete dagger and canceled the slide and Trayona was very helpful and was able to complete my request.”
“Jessica in Customer Service was superb. So great to speak with someone who was extremely personal, handled my issue efficiently, and just a genuinely kind person. Great job.”
