“My order arrived missing the mbus sights. Within a few minutes the representative had a set on the way. Great customer service. Very much appreciated”
“Good afternoon,
My Customer services was excellent. I needed to switch to a different FFL for delivery. This was accomplished quickly and professionally.
Thanks,”
“I called today about a question I had about which slides are compatible with my lower PSA daggers I purchased. Jessica was very friendly and was able to get me in contact with the right people have my questions answered. Thank you Jessica !”
“Even though I filtered for just Semi-Automatic firearms to place my order, I had to cancel because it was non-compliant. I called back to get some help to order a compliant firearm and I was literally disconnected while talking and sent to a survey like it was done intentionally. Terrible customer service, I’ll buy my firearms somewhere else.”
“I ordered a Dagger slide and decided to purchase the complete dagger and canceled the slide and Trayona was very helpful and was able to complete my request.”
“Jessica in Customer Service was superb. So great to speak with someone who was extremely personal, handled my issue efficiently, and just a genuinely kind person. Great job.”
“She was helpful & super friendly. Then, she did research to come up with the answer to my question & responded by e-mail quickly.
Thank you, Dejah.
Brad Turgeon”
“Jessica in Customer Service is a Great Help and Credit to PSA, she is very helpful and has a Great Personality..!! 10 Stars isn’t enough.!!
Thanks to her, you will have another happy customer..!! J. Clinton”
“Had an issue where I was charged a different price than was listed. I called and it was all handled smoothly. I was refunded the difference with no issue.”
“We had part of our order delivered today and the other part was missing and we didn't know that it was a drop shipment from a third party.
We called the PSA customer service desk spoke to a real pleasant and helpful service representative by the name of Jessica and she was able to give us a prompt secondary shipping information that was extremely helpful.
Jessica also followed up with an email with all of the helpful and pertinent info.
Great follow up and phenomenal customer service from PSA representative Jessica.”
