“Just received my item from PSA, very happy with the product and price, Caleb at customer service was very helpful and knowledgeable, he would say, “yes sir” after every sentence. To me that shows poise and respect, he definitely has core family values and it reflects upon the company. I will be using their online website in the near future and advise others to do the same. Great company, great customer service. Thank you.”
“Customer Service Rep Quonetta was awesome! I was unsure the differences between 2 rifles (1 being cheaper than the other) looking exactly the same with same parts. The compare option online wasn't working. She got me the info I needed super fast to make the purchase!”
“Marissa clearly told me what I had asked about my order, I had changed address online several times but my old billing address kept showing up she said order went through. I also asked about the item I ordered pictures didn’t match description she said it would be by description which is what I thought and if I wasn’t happy at the ffl to send it back then just ordered looking forward to receiving”
“Once again very satisfied with the firearm and especially the service at PSA. My son was with me, and we were both very impressed with the assistance and the courtesy provided by your employee, Rakeivius...many thanks young man, excellent service. Jerry Wade”
“Always the best prices and quality and now that I’ve called for support. I know their support lines are legit and among the best. Perfect customer service and got my problem fixed immediately without a waste of time.”
“Service has been pretty good In the past, but unfortunately my last shipment was awful. And on top of that I was feed an excuse by two different individuals from the company. Not pleased at all.”
“I appreciate Palmetto State good Patriots trying to do the best they can for Americans to help me with my problems my questions I've done business with him and will continue to do so God Bless America”
“Andria provided excellent customer support! Plus an automated customer service system that actually works :) Customer support agents like Andria are outstanding & friendly. I always like buying from PSA. They have the best online catalog, good prices, excellent stock, easy ordering & low shipping costs but most important, friendly efficient customer support agents always willing to help when needed. ++++ No I dont work for PSA, just a loyal customer..”
“I called and spoke with Samuel in customer service and he was very polite and knowledgeable with providing the help that I needed with my Dagger Compact. In my opinion he is a valuable person that PSA has working for the company.”
