“Tim in my experience is very nice and helpful in helping me with an online order, also to me, he seems like a person that I would invite to go have drinks with...My dad told me once (Good meen don't drink alone) Thanks Tim for your help.”
“I had questions about my order and Bridgette took care of me, she was very personable and professional and could not have done better job! Five stars all day!”
“I had a few questions to ask some of the range and store associates. Not only did they call me back promptly, but they also reached out to me via email. I interacted with three staff members and they were all extremely helpful, knowledgeable and professional. PSA customer service is truly next level!”
“I’m very impressed by the gentleman that helped me on the phone, Ronnie was so kind & informative about the item that I was looking for, I can’t wait to see my order to come in and hold it in my hands and start using it, thank you so much Ronnie for your patience and wonderful customer etiquette 🙏”
“Just received my item from PSA, very happy with the product and price, Caleb at customer service was very helpful and knowledgeable, he would say, “yes sir” after every sentence. To me that shows poise and respect, he definitely has core family values and it reflects upon the company. I will be using their online website in the near future and advise others to do the same. Great company, great customer service. Thank you.”
“Customer Service Rep Quonetta was awesome! I was unsure the differences between 2 rifles (1 being cheaper than the other) looking exactly the same with same parts. The compare option online wasn't working. She got me the info I needed super fast to make the purchase!”
“Marissa clearly told me what I had asked about my order, I had changed address online several times but my old billing address kept showing up she said order went through. I also asked about the item I ordered pictures didn’t match description she said it would be by description which is what I thought and if I wasn’t happy at the ffl to send it back then just ordered looking forward to receiving”
“Once again very satisfied with the firearm and especially the service at PSA. My son was with me, and we were both very impressed with the assistance and the courtesy provided by your employee, Rakeivius...many thanks young man, excellent service. Jerry Wade”
“Always the best prices and quality and now that I’ve called for support. I know their support lines are legit and among the best. Perfect customer service and got my problem fixed immediately without a waste of time.”
“Service has been pretty good In the past, but unfortunately my last shipment was awful. And on top of that I was feed an excuse by two different individuals from the company. Not pleased at all.”
