“I’ve ordered multiple times from PSA and the products have always been great. After a recent order I found an item missing and another package undelivered. I called and reached Jessica and she promptly resolved the issue. I’m awaiting a satisfactory resolution but have every confidence after this process.”
“Palmetto State never fails to keep raising the bar for customer service & quality products in the firearms industry. My customer service representative, Jessica, was quick to respond to my order inquiry & was very courteous. I have ordered multiple firearms from PSA & am impressed with the build quality & selection they offer. They undoubtably earned themselves another loyal customer.”
“I received an item with a manufacturing defect, that was no fault of PSA (it was a Trijicon product). My customer service representative, Tatyana, did a wonderful job of handling the product return. I sent me a return UPS shipping label and explained the process very well. She was an absolute pleasure to work with, being very pleasant and professional.
If I ever have to return an item again, I hope that Tatyana handles the return.
Thanks,
Ed”
“I contacted PSA about a price adjustment and spoke with Jessica. She was very helpful and took care of the adjustment right away. She was very friendly and was great to deal with.”
“Trayona took great care of me today! Thank you PSA for hiring such friendly, helpful and efficient people. Also thank you for giving me absolutely no reason of purchasing everything pew-pew related from anywhere else! PSA 4 Life!!!
Bob”
