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palmetto state armory Reviews

3.9 Rating 586 Reviews
71 %
of reviewers recommend palmetto state armory

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palmetto state armory 1 star review on 20th January 2025
Anonymous
palmetto state armory 2 star review on 19th September 2024
Anonymous
palmetto state armory 1 star review on 10th September 2024
Mikhlid Alhaliq
palmetto state armory 1 star review on 10th September 2024
Mikhlid Alhaliq
palmetto state armory 1 star review on 10th September 2024
Mikhlid Alhaliq
palmetto state armory 1 star review on 26th August 2024
Edward
palmetto state armory 1 star review on 1st August 2024
Mike
22
Anonymous
Anonymous  // 01/01/2019
Trayona Did great in assisting my needs.
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Posted 2 years ago
Jessica was polite, pleasant, and helpful. My wait time was minimal and my experience was good :)
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Posted 2 years ago
Love the products and the price point is great. When I have had issues ( small) they are always professional and very responsive. Will continue doing business with these fine folks!
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Posted 2 years ago
Helped with all my questions even tho i had many .
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Posted 2 years ago
The FFL messed up and I made palmetto aware of the situation. They took care of it immediately.
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Posted 2 years ago
I HAVE PERSONALLY BOUGHT MANY UPPERS FROM THIS COMPANY AND I SELL FIREARMS AS WELL. EVERY TIME I DEAL WITH THEM THEIR REPRESENTATIVES HAVE ALWAYS BEEN UTMOST PROFESSIONAL. Quonetta, and Jessica. Are very knowledgeable.
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Posted 2 years ago
Very professional. Great to deal with.
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Posted 2 years ago
Jessica answered all my questions concerning shipping details about my order. She was very pleasant and polite. The customer service industry needs more folks like Jessica. PSA is fortunate to have this employee
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Posted 2 years ago
Jessica was amazing at getting a defective item shipped back to palmetto. Been a customer for a LONG time and have always had a good customer experience!
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Posted 2 years ago
Trayona Helped me get the MBUS sight sent out that was supposed to be included with the upper I bought. She was very nice and helped me quickly.
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Posted 2 years ago
Dejah was so polite and extremely helpful. Great experience. Dejah made my call so easy which is hard to find today. Thank you!!!
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Posted 2 years ago
Customer Service is their bedrock! They are always willing to assist and they do not make excuses!
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Posted 2 years ago
I love this company and the help i get is always great. Trayona was a pleasure to talk to and she was able to resolve my issue faster than expected. This is why I will continue to do business with you guys in the future.
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Posted 2 years ago
Solid customer service, once I got through the kinda awful robot system.
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Posted 2 years ago
Needed to get an order cancelled that was already getting processed to ship, Trayona was able to get me taken care of.
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Posted 2 years ago
Trayona handled my RMA wonderfully . while i haven't had to utilize palmetto state armory's customer service many times, each time i have it has been outstanding !
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Posted 2 years ago
Very professional, gave me the information I needed, very pleasant to speak to.
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Posted 2 years ago
My experience with this company was absolutely great. I needed to change my FFL in order to receive my pistol. The young lady was very helpful. Her name is. Trayonal very courteous, and very helpful.
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Posted 2 years ago
I ordered a whole gun by mistake. Completely my fault. I was in such a rush to cancel before it was too late. Jessica answered the call and was able to help me out very quickly and kindly. After speaking with Jessica she made me feel calm about the whole situation. Great customer service. Would be 5 stars if call wait time was a little shorter.
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Posted 2 years ago
Chequita, was very helpful with canceling an order for me as I had ordered the wrong Items. after I confirmed the order was canceled I went back and ordered the correct items. Palmetto State Armory is very easy to work with.
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Posted 2 years ago
palmetto state armory is rated 3.9 based on 586 reviews