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palmetto state armory Reviews

4.0 Rating 556 Reviews
A-
Happiness Grade
A-

Delivery - Fast

88.89%
Industry Average
Agent was very helpful. The reason for such low review is because of not being notified that my shipment being delivered was a partial delivery with no delivery date for rest of order.
posted 6 months ago - Steve Brooks
Customer service was amazing. Delivery company lost my package and I called to file a claim. Tim answered and handled it quickly and easily. He got everything arranged and gave me all the details. Love this company and their products and service.
posted 6 months ago - Anonymous
Palmetto helped me in locating my purchased dagger. They took the time to explain and forward all the information in reference to the delivery trail. My chosen FFL Dealer located my handgun, now everything is good. Thank you Palmetto and Ronnie. Fast friendly service while giving me their undivided attention.
posted 6 months ago - Anonymous
Joe was very professional and quickly helped me find the exact item I was looking for. My experience with PSA has always been great. Unbeatable products, service, prices and delivery times.
posted 6 months ago - Anonymous
CSR Ronnie answered all my questions about delivery. Great customer service. Keep up the great work. Thank you.
posted 6 months ago - FRED
Dejah was outstanding and very helpful! Her customer service skills were top notch and I couldn’t have asked for a better customer service rep to work with. The FFL I originally had my order shipped too unexpectedly refused the delivery due to them closing down. Dejah was very polite and worked extremely fast having the order reshipped to another FFL. Thanks again, Dejah.
posted 1 year ago - Brad Hunt
Good afternoon, My Customer services was excellent. I needed to switch to a different FFL for delivery. This was accomplished quickly and professionally. Thanks,
posted 1 year ago - Anonymous
I received my order delivery confirmation within the 5 days promised. I think impatience is the biggest reason for bad reviews. If people are constantly calling a small business for taking too long they have Walmart. I thought we were supposed to support the people struggling to make you happy.
posted 1 year ago - Anonymous
Also their service time for shipping and delivery was also far superior! Order date of 2/2 and received shipment on 2/5.
posted 3 years ago - Brad