palmetto state armory Reviews

“ Worst customer service I've ever encountered! Ammo delivered was ruined, boxes soaking wet! All I asked for was honor the original sale price, so I could pre-order! Didn't ask for refund or discount! Was to No via phone and same in email response! Avoid this company!!! ”

“ I managed to ship the gun back, stating I specifically wanted a refund for the product. ”

“ If you have a warranty or refund issue you will be put on the back burner . They are cheap for a reason . ”

“ I ordered on 8/26 today is 9/10/2024 till now I have not received my package and they send me emails saying your package is delivered I called store they said we did not receive any package I called customer service automated system is said you get refund send an email to the Customer Service. ”

“ They are refusing to give me a refund saying that my return package was never received. I sent them proof from the investigation completed by the USPS which indicated that my package was delivered to PSA address. And still no refund. 😡🤬 ”

“ They refuse to give me a refund saying that they never received my return item through USPS. I’ve even sent them proof that the package was delivered from an investigation the USPS did and sent me proof that the item was delivered to PSA. Still no refund 😡🤬 I will never purchase anything from PSA again. They keep saying they never received my return package. 😡 ”

“ After purchasing a custom slide for my firearm and returning it for a refund. I still have not gotten my refund. I’ve called and spoke to four representatives and gotten four different stories. Still no refund. I will never purchase anything from PSA again. 👎🏻 ”

“ They refunded me the cost of the gun but not shipping. ”

“ I ordered two GSG FIREFLIES in 2020, it took longer than they initially said it would so I asked for a refund. ”

“ Absolute trash order a 9mm pistol never got it went past the 7-10 day wait time and finally called didn’t basically told me nothing now I gotta wait another week to get a full refund do yourself a favor buy local or some other site instead this absolute joke a site ”