“Great customer service! Overall, my experience with PSA has been excellent. I have purchased quite a few products from PSA over the years. I've only had one issue, and the customer service rep assisted me and resolved it quickly and professionally. I will continue to purchase from PSA and encourage others to do the same!”
“Unfortunately it took a while to finally get connected to a Custormer Service rep, as the automated system on Palmetto over the phone isn't the great. Can definitely use some improvement. But other than that, it was great. Got my order fixed quickly (though I still haven't received a confirmation email that the order was cancelled).
Mike was awesome. Super helpful guy!! He made the experience great.”
“I love my carbine length AR 15 but I’m a little disappointed that the stock came with no butt pad and apparently there is no butt pad available for it”
“The AI informant at the beginning is actually quite helpful, but quickly got led to speak with an employee. Extremely friendly service and immediately described the procedure with the issue I was having, and sought out contacts to help bring me an answer. Very quick, very nice service.”