“What a pleasant experience speaking with a rep. She's took care of my issue and resolved it right away! Always good to get good customer service.
I do not like your hold music! That song playing over and over is extremely obnoxious.”
“I called with an issue related to the price I was charged. Jessica in customer service promptly and professionally resolved the issue to my satisfaction. I received a follow-up email faster than I expected. I have been very satisfied with every purchase from PSA and this first encounter with customer was a pleasant one.”
“First, let me say that Jessica was first rate at taking care of my issue. Friendly, intelligent and professional. Thank you Jessica.
Second, PSA is a top shelf company that is, always, a pleasure to do business with. I always recommend PSA whenever applicable. Thank you PSA.
Al Diehl”
“I purchased the Tisas 1911 D-10 a few weeks ago. The price changed from 599.99 to 669.99 while sitting in my shopping cart while I looked at some accessories. Needless to say I ended up paying the 669.99 price. I called customer service to see if they would honor the sale price. No such luck. Last week the price dropped to 599.99 again 5 days ago, I called again today, and Jessica in customer service made things right, and gave me the 599.99 price, refunding me 70.00
Jessica made my day! Thanks again!”
