“Overall good products at decent prices.
But, multiple times they have shipped to my billing address instead of my default shipping address, delaying my package and causing issues.”
“Item description was wrong. CS says always read the description, in store they say to look at the picture. I'm still confused to which one SHOULD be right. What I received looked like the picture? It's confusing, both store and CS should be on the same page. I've never had an issue with PSA or PSA products.”
“Rakeivius customer service rep was polite. Shipping policies seem to be a bit of a long wait for a in stock item. Half my order shipped right away, but half that is serialized could take up to 3 weeks to get by the time 10 business days, and shipping days for it to get to me. Seems like in today's world this could be lessened. But also thankful for PSA to be here in the US also.”
“Agent was very helpful. The reason for such low review is because of not being notified that my shipment being delivered was a partial delivery with no delivery date for rest of order.”
“My last 2 ammunition orders shipped quickly and arrived on time. The shipping department could have done a better job of packaging the products for shipping. The ammo appears ok, but the ammo boxes were bent, wrinkled, and had corners pushed in.”
“They have not made me happy yet and this is the third slide that right out of the box has scratches on it. I just don’t understand how quality control works at Psa but I think it might be something they want to look into because right now they suck as far as quality control goes”
“I was tired of going to elite firearms and Murrells Inlet and having them tell me I couldn’t shoot my rifle because they were having classes for pistol and they weren’t even using the rifle range. I called Palmetto State Armory and spoke with Dan in the range department. I asked him how many rifle ranges they had. He said six told me they were available right away. Stopped to get a bite to eat got there and they were all being used lol my fault For stopping lol. I asked what were the rules and they explained them to me also asked how to become a member. $250 for a year unlimited, shooting from opening till closing awesome! Join right there and then. Since that day I shoot at least three times a week and they are so informative willing to help, explain any questions you might have about your weapon and shooting. I’d like to give a big shout out to an employee they have in the shooting range department. His name is (TOM-(2GUNS). He has gone out of his way totally helping me with my
PSA 103S AK47. Also how to properly hold a pistol for accuracy. I since booked an hour to have 1 on 1 instructions with him. I am not a new shooter but since I have a prosthetic left below knee amputation and hip replacements along with total spine reconstruction he said no problem, we will adapt stance and work with your situation.
Before I go I only mentioned my situation because of how professional Tom was in handling situation. PS – i’m certainly not looking for any of that boys! You would never know I had those problems in 1 million years if you seen me. I recommend Palmetto State Armory for all your needs and definitely for a high class shooting range with class individuals running the show. Thanks again to everyone there and especially Tommy two guns.”
“3 weeks later and items still not processed; despite their 7-10 day window. Customer service is no help and essentially says there’s nothing they can do and no information they can provide”
