PANDORA Reviews

Name: PANDORA
Rating: 1.63

1.6 Rating 312 Reviews

14 %

of reviewers recommend PANDORA

Company Reviews

Questions

Metrics

1.6

Based on 312 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 36%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how PANDORA made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

PANDORA 1 star review on 11th March 2025

Noe

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I visited your Bedford store last week looking for a ring for my partners birthday. The service I received from Amy was impeccable! I was really struggling with what to get as I don't have much of an eye for jewellery, the recommendation that Amy made paid off! My partner absolutely loves her ring! Amy is truly a credit to your company!”

Helpful Report

Posted 3 years ago

“You have a great service, you provide my item very quickly and on time.”

Helpful Report

Posted 3 years ago

“I love bracelets, they diversify my daily routine.”

Helpful Report

Posted 4 years ago

“I've never experienced any.problems with any of the items I have bought. My experience of the online store has been good and the products come quickly. It was slightly longer just before Christmas but then the postal service was much busier and they probably were too. I've found the store staff in 4 different stores I have been to helpful.”

Helpful Report

Posted 4 years ago

“It’s Kathleen Maloney I would love to see more of MariahLnn From Love And Hip Hop Atlanta TV Show of her songs on Pandora music please because, I Love her music so much especially the song of Physical it’s my favorite song ever so please let me know when you can get more of MariahLnn’s she song’s music on Pandora music so please let me know thanks. MariahLynn is my favorite singer Actress so please let me know when you can get her music on Pandora music for me please please let me know thanks. Km”

Helpful Report

Posted 4 years ago

“Beautiful, elegant, fast reliable delivery, and my wife loved her present, result!!”

Helpful Report

Posted 5 years ago

“I love to shop at pandora in Harlow, the staff are so friendly and always rushed to open the doors for me as sometimes it is a struggle with my wheelchair. The staff can't do enough for you, they are so helpful and cheerful, if you have never been in a Pandora store please try it I promise you wont be disappointed.”

Helpful Report

Posted 5 years ago

“Helpful and informative staff. Good experience buying some new jewellery.”

Helpful Report

Posted 6 years ago

“Ordered rings online and they came really quick and packaged really nicely”

Helpful Report

Posted 6 years ago

“Pandora is amazing. Special thank you to Tiffany at Scarborough town centre. She was so knowledgeable and helpful and honestly all experiences there are great!”

Helpful Report

Posted 6 years ago

“Outstanding customer service from Pandora Warrington. Jen , my sales assistant, was beyond helpful with my broken bracelet. Nothing was too much trouble for her and she set my mind at ease that my bracelet wasn't a lost cause. I'm a very happy customer.”

Helpful Report

Posted 6 years ago

“Hi I've been going into Pandora a little after they opened at 5145 Peachtree Pkwy Peachtree Corners. Ga 30092 The young ladies there are absolutely Phenomenal I was skeptical to go inside at first I was't sure what I wanted and how it works to set up your a charm bracelet The minuet I waked in the door the ladies in that store all acknowledge me with such great smile and warmth You could tell it was genuine I've been going into the store every week every since I know in that last couple of months I must have spent Well I want say But every time I go in that store the young like make me feel like family and not just another person coming in to spend money They're all exceptional But It's two young lady I want call out their name One is pregnant I call her M &M my baby girl but she's not It just feels that way she's a mazing and the other one she have such a big smile that will brighten your day when she laugh When you go in there you can't miss them They have become dear to my heart I call them my girls They always help me pick out charms right away I don't have to spend lots of time in there due to they will get to know you and know what you like with in a few moment with you I can spend my money else where but these young ladies and everyone in that store I wouldn't go any where else my bracelet is almost full of charms within these few months But with the service I get from these ladies I will have to buy some more Thanks Pandora for hiring such great classy professional and amazing customer service Employees Ladies you know who you are See you next week”

Helpful Report

Posted 7 years ago

“Prompt delivery and good quality materials.”

Helpful Report

Posted 7 years ago

“Great selection of charms and jewellery, tidy easy to navigate website. Great offers on Pandora charms. Very fast delivery”

Helpful Report

Posted 7 years ago

“product quality is superior!”

Helpful Report

Posted 7 years ago

“Very easy website and very helpful”

Helpful Report

Posted 7 years ago

“The quality is always up to standard and the lady's working at the shop are always helpful.”

Helpful Report

Posted 7 years ago

“The quality is always up to standard and the lady's working at the shop are always helpful.”

Helpful Report

Posted 7 years ago

“The store is beautifully laid out, light and bright. Despite it being lunch time and fairly busy an assistant was able to help me very quickly. She understood my concerns regarding the product and quickly resolved any difficulties I highlighted. She was knowledgeable about the product range and took time to explain how to care for my purchase. A very pleasant experience and I would not hesitate to buy from this shop again.”

Helpful Report

Posted 7 years ago

PANDORA is rated 1.6 based on 312 reviews