PANDORA Reviews

“ Appalling service returned an item with the Royal Mail tracked delivery and yet despite tracking showing delivered by Southampton delivery office and proof of postage they refuse to refund it absolute scammers - untrustworthy - don’t trust this company ”

“ Why I am expected to chase their supplier? If they had any decent customer service they would be in contact with the people they shipped the parcel with finding a proof of delivery and getting back to me (their customer) on where my item is. ”

“ Then, they said they cannot delivery a new ring for me. ”

“ The promise would be to deliver today, 12/30 and until this morning delivery was scheduled. ”

“ The promise would be to deliver today, 12/30 and until this morning delivery was scheduled. ”

“ On top of all that they want to charge a delivery fee for the item they messed up. ”

“ However when I called to update the address they advised the cannot make any adjustments after 3 minutes have passed once the order is placed and that I would have to call the delivery carrier. ”

“ Most infuriating customer service I’ve ever had the displeasure of using! Order got cancelled, no contact to state this, contacted them as hadn’t heard anything regarding delivery to be told items out of stock, reordered under pretences that I would be refunded Black Friday difference only to be told this cannot happen as it’s click and collect??? What bloody difference does that make???? ”

“ I placed my order on 25/11/2022 under order number AU03666531 and was done for the same day for same day delivery and paid the extra amount for the guaranteed delivery. ”

“ I should have learned my lesson after returning a delivery earlier this year, but I went on thinking it may be a fluke. ”