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PANDORA Reviews

1.7 Rating 270 Reviews
F
Happiness Grade
F

Returns - Difficult

0.00%
Industry Average
Customer service is horrible! No returns after a month for DEFECTiVE items. The sales ladies are nice in the store, until you come back for a return. Then, the nasty attitude surfaces. Not buying one single piece again. The quality has also declined after the pandemic. It's sad that this company doesn't stand for their overpriced items!
posted 2 months ago - Anonymous
The return policy states "Items in unused and original condition purchased are eligible for returns within 30 days in store with receipt.
posted 1 year ago - Carlos
Ditto the comment below about returns and exchanges.
posted 1 year ago - Anonymous
BY A WEIRD VERBAL EMPLOYEE INTERNAL POLICY THAT WAS NEVER PRESENTED TO ME IN REGARDS OF RETURNS.
posted 1 year ago - Eli
Terrible. Bad customer service, bad shipping, not able to extend returns
posted 3 years ago - Anonymous