Panel House Reviews

Name: Panel House
Address: 45 Randall Street, Slacks Creek
Rating: 4.76

4.8 Rating 994 Reviews

95 %

of reviewers recommend Panel House

4.8

Based on 994 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Panel House 5 star review on 9th April 2025

Anonymous

Anonymous // 01/01/2019

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“No insurance/ Part turned up no damage to the box but panel was damaged refused to take a photo prior to packing as its against company policy., now to fix the $500 plus part so I can use it yeah .”

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Posted 2 years ago

“Called the guys at Panel House they presented very professional on the phone and had all the needed info then and there on the phone, it made sourcing the required parts simple and enjoyable even prompting my dad to buy parts for his beloved 1985 Mq patrol long wheel base, which he is very particular about and what part he gets and where they come from. Tou guys are doing a great job keep it up.”

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Posted 2 years ago

“purchased an item sent express post to come from Slacks creek to Margate about an hour round trip 2 days by express post. the company was great can not fault unfortunately couriers and post do harm to good service”

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Posted 2 years ago

“Fast service and quick delivery”

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Posted 2 years ago

“Easy to deal with, good quality parts.”

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Posted 2 years ago

“Service and delivery time was next to none and product was exactly what I wanted will definitely be using panel house again”

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Posted 2 years ago

“Poor communication on their part and the quality of the parts are questionable. I've bought a few things from here and this was the last time.”

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Posted 2 years ago

“Great company and people to deal with. Highly recommend.”

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Posted 2 years ago

“Tail light that I ordered over two weeks ago was broken, had to much around and wait for a reply about a replacement”

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Posted 2 years ago

“I've had two recent polar opposite experiences at Pannel House. My first and probably 5 star worthy was great. Service was excellent and very knowledgeable, even though the sales person at the time didn't know when first asked, they came back with correct information to help me with my purchase of front guards and a bumper bar for a new Hilux. Unfortunately the quality of the parts is ok. So if your particular about quality and fit, I'd recommend going genuine. From a distance it looks great, just a bit gappy between the front guard and bumper. 2md experience was awful and the reason for the 1 star rating. Call to order the led headlight upgrade for the Hilux but upon first call told "it won't fit, we won't sell it to you, we know it doesn't fit" and ended the call (they hug up on me). I have a new 22 Hilux SR 4X4 SINGLE CAB, SINGLE CAB NARROW BODY, with the same headlights Toyota have been running since the start of the N80 shape. Call straight back and got Sales person #2, he was slightly more helpful, at least he did hang up on me. Informed me that the led light kit will not fit my model of Hilux, was told to call Toyota and you will find they are different, "we will sell them to you but no returns". So I called Toyota and found I had the same listing as a 2WD single cab, so same light the kit was made for, winner. Called back for a 3rd time got sales person #1 went through what I'd found out, got the response "look mate your not listing to me, if you buy it, you can't return it" I asked about bringing in my light to match it up before taking it away, No, not allowed. Totally unhelpful, totally uninterested. So I researched other places to get this and unfortunately, they were the only option with stock. So I ordered them on line. Got a call a few day later "I can see you went ahead and ordered those lights"... sure did, reminded again of no returns... "copy that, I'll be in tomorrow morning to pick them up". BTW take you licence to online order made because they won't hand over unless you show I'd. Heck they could have called my mob or seen I had the conformation of purchase email on my mobile. "No I have to know who I'm handing these over to" copy that captain douch canoe. So... What do you know, the lights fit. That LED light kit fit my 22 Hilux SR 4x4 Single Cab (narrow body) If I had an Extra Cab or Duel Cab it uses the different light, but it fit my Hilux! So, if had to do this a second time around, I'd use genuine parts (bumper and guards, depending on price) and research the light issue, it does fit more than they say it does. Best of luck with Pannel House, you are going to need it.”

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Posted 2 years ago

“Very good quality product I had trouble finding elsewhere with very quick shipping and delivery. Very thankful”

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Posted 2 years ago

“Perfect! will definitely use these guys again, part arrived quickly and fitted perfectly”

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Posted 2 years ago

“Made the panel purchase online Monday night, got a call Tuesday morning and the panel arrived Wednesday mid morning from Qld to nsw Hunter valley, awesome to deal with , panel was exact part. No muckaround with this place , service was exceptional”

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Posted 2 years ago

“Helpful however panel was not upto standard and was damaged which iam not happy about and have to deal with.sent email and photos had no reply.very disapointed.....!!!”

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Posted 2 years ago

“All the parts I ordered were delivered on time and fitted perfectly and at a great price, I highly recommend Panel House and will be using them again in the future. Thanks for the professionalism guys”

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Posted 2 years ago

“Great service, super quick delivery. Very happy with items I got”

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Posted 2 years ago

“The delivery time was amazing”

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Posted 2 years ago

“Good communication and delivery turn around”

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Posted 2 years ago

“Great service the plumber was a good fit to my car”

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Posted 2 years ago

“My new headlights came quickly and look bloody amazing 👌”

Panel House 5 star review on 15th November 2022

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Posted 2 years ago

Panel House is rated 4.8 based on 994 reviews