Panel House Reviews

Name: Panel House
Address: 45 Randall Street, Slacks Creek
Rating: 4.76

4.8 Rating 988 Reviews

95 %

of reviewers recommend Panel House

4.8

Based on 988 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Would love to attach a photo of the product on the vehicle and post to the review however unfortunately the item does not fit the vehicle properly - unsure whether the online advertising is incorrect on the website but the 4wd guards are missing a clip to the bumper. Not really satisfied with the customer service also.”

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Posted 1 month ago

“Ln106 door Handles didn't even fit an ln106 there are 5 differences between what u call your ln106 Handles and my actual Ln106 Handle waste of money”

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Posted 4 months ago

“Very good service and delivery”

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Posted 6 months ago

“I received a broken product.”

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Posted 8 months ago

“Handles are sticky and don’t retract by themselves. Threw handles in bin”

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Posted 10 months ago

“Product doesn’t work properly”

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Posted 10 months ago

“I’m giving a 5 star review, but I don’t know if black stars 🌟 or yellow stars are the right ones, I can’t click 5 yellow stars, so i click 5 black ones. Fantastic part , normal freight was really quick. Really good company. Will most certainly use again. Part I got was for a 1999 Nissan pulsar.really appreciate all your effort. Phone call was very quick as well. Well done people. Randall”

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Posted 11 months ago

“Had so many problems. Was not plug and play at all.”

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Posted 11 months ago

“Thought they were worth a try. Distorted thinner view. Put original mirrors back on. Good delivery though.”

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Posted 1 year ago

“While my order arrived promptly, and was a reasonable price, the part should not be sold, or advertised as fitting my vehicle make model and year, so got that reason i dont endorse panel house and suggest people are very wary to purchase through them🤬🤬🤬”

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Posted 1 year ago

“Part received was broken. Sent two emails requesting a replacement with no reply.”

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Posted 1 year ago

“My lights didn't work took them to an auto elec and the whole lite was wired backwards”

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Posted 1 year ago

“Broken parts and no communication for refund”

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Posted 1 year ago

“Product never arrived, no communication whatsoever”

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Posted 2 years ago

“The panel’s purchased didn’t fit correctly and I had to pay a panel beater to install them and re drill the mounting holes and they still didn’t fit any where near as good as they should. The door handles purchased had the brackets back to front as tho they’re for a different car.”

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Posted 2 years ago

“No insurance/ Part turned up no damage to the box but panel was damaged refused to take a photo prior to packing as its against company policy., now to fix the $500 plus part so I can use it yeah .”

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Posted 2 years ago

“Tail light that I ordered over two weeks ago was broken, had to much around and wait for a reply about a replacement”

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Posted 2 years ago

“I've had two recent polar opposite experiences at Pannel House. My first and probably 5 star worthy was great. Service was excellent and very knowledgeable, even though the sales person at the time didn't know when first asked, they came back with correct information to help me with my purchase of front guards and a bumper bar for a new Hilux. Unfortunately the quality of the parts is ok. So if your particular about quality and fit, I'd recommend going genuine. From a distance it looks great, just a bit gappy between the front guard and bumper. 2md experience was awful and the reason for the 1 star rating. Call to order the led headlight upgrade for the Hilux but upon first call told "it won't fit, we won't sell it to you, we know it doesn't fit" and ended the call (they hug up on me). I have a new 22 Hilux SR 4X4 SINGLE CAB, SINGLE CAB NARROW BODY, with the same headlights Toyota have been running since the start of the N80 shape. Call straight back and got Sales person #2, he was slightly more helpful, at least he did hang up on me. Informed me that the led light kit will not fit my model of Hilux, was told to call Toyota and you will find they are different, "we will sell them to you but no returns". So I called Toyota and found I had the same listing as a 2WD single cab, so same light the kit was made for, winner. Called back for a 3rd time got sales person #1 went through what I'd found out, got the response "look mate your not listing to me, if you buy it, you can't return it" I asked about bringing in my light to match it up before taking it away, No, not allowed. Totally unhelpful, totally uninterested. So I researched other places to get this and unfortunately, they were the only option with stock. So I ordered them on line. Got a call a few day later "I can see you went ahead and ordered those lights"... sure did, reminded again of no returns... "copy that, I'll be in tomorrow morning to pick them up". BTW take you licence to online order made because they won't hand over unless you show I'd. Heck they could have called my mob or seen I had the conformation of purchase email on my mobile. "No I have to know who I'm handing these over to" copy that captain douch canoe. So... What do you know, the lights fit. That LED light kit fit my 22 Hilux SR 4x4 Single Cab (narrow body) If I had an Extra Cab or Duel Cab it uses the different light, but it fit my Hilux! So, if had to do this a second time around, I'd use genuine parts (bumper and guards, depending on price) and research the light issue, it does fit more than they say it does. Best of luck with Pannel House, you are going to need it.”

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Posted 2 years ago

“Helpful however panel was not upto standard and was damaged which iam not happy about and have to deal with.sent email and photos had no reply.very disapointed.....!!!”

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Posted 2 years ago

“Change courier!!! I ordered a bonnet from you on the 9/8/22 and it is now the 23/8/22 and it's still not delivered! Poor customer service. Going back and forth with the courier company and still can't tell me what's happening. I have had to revert to picking it up myself from the depot. I want my delivery charge back!”

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Posted 2 years ago

Panel House is rated 4.8 based on 988 reviews