“
Made an order for click and collect, courier service told me my items were out for delivery on the Friday to be delivered by 9pm, went on the Saturday and nothing was told just to wait and they would email me.
”
posted 6 years ago
- Abbie
“
I have had two personalised Christmas presents go missing at some point before delivery, and cannot get a response via email. Called the Customer Service number and was told they would put a call in to the warehouse to try and locate it and give me a call back. Never received that call. Now permanently on hold whenever I call. So frustrating and disappointing - will never order from them again.
”
posted 7 years ago
- VG
“
Utterly awful customer service, would give 0 stars if I was able to, taken £100 out of my account for a £30 order due to their website crashing.
”
posted 7 years ago
- Jess
“
Plastic clipboard shattered the first time it was used, breaking into damgerously jagged pieces. Took it back to the shop and was denied a refund because the manageress was out! Dangerous products, zero customer service. Would never go back.
”
posted 7 years ago
- Anonymous
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I sent an email to customer services, no one ever replied.
”
posted 9 years ago
- Hasti
