ParadeWorld Reviews

Name: ParadeWorld
Address: 1st Floor. 2 Finsbury Ave., London, City of London
Rating: 4.72

4.7 Rating 6,082 Reviews

93 %

of reviewers recommend ParadeWorld

Company Reviews

Questions

Metrics

4.7

Based on 6,082 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Parade Review Delivery was faster than estimated

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Location:

1st Floor. 2 Finsbury Ave.,
London
City of London
EC2M 2PA

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ParadeWorld 5 star review on 19th March 2023

128

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Speedygood”

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Posted 2 years ago

“Transaction was smooth, and item arrived in great condition in one week (Asia). Great place to find all the streetwear brands that are not very assessable in my place.”

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Posted 2 years ago

“Excellent customer service experience. Would do business with again!”

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Posted 2 years ago

“Ordered from california on a deck that CCS completely fumbled.. thanks guys! Well done and happy to support a small skate shop even if its in another country”

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Posted 2 years ago

“Dont' order if you live outside the UK”

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Posted 2 years ago

Hey Gregg, Thanks for leaving your review and I'm sorry for the issues you faced with your order. Customers are notified at the checkout before placing an order that they may be billed additional charges by the courier when placing an international order. These additional charges are unfortunately out of our control and something that you as the customer are liable to pay. We can only apologize again for any inconvenience caused by this and thank you so much for your support. Max Parade Customer Service

Posted 2 years ago

“the garment was damaged and arrived much later than expected. unfortunately Svevo opened the garment while traveling to Europe and he won't be back until mid August. we are highly disappointed”

Helpful Report

Posted 2 years ago

Hi Svevo, Thanks for taking the time to leave your review and I'm sorry to hear your order arrived damaged. If you could send over some images of the damaged item to customer.services@paradeworld.com a member of the team would be happy to assist you further in returning it either for a refund or replacement. Apologies again for any inconvenience or disappointment caused by this issue and thank you so much for your support. Kind Regards, Max Parade Customer Service

Posted 2 years ago

“Nice quality, super fast shipping.”

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Posted 2 years ago

“I received the wrong item (different color from what I ordered) and called customer support during business hours. Automated system indicated to send an email, which I did. It took nearly a full week to receive a reply indicating I would be able to return the item but they would have to check if the correct item was in stock at the shop. This seems like something that could have been done before the late reply as the availability of the correct item would influence my decision to return.”

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Posted 2 years ago

Hi Brian, Thank you for providing us with your feedback. I am so sorry to hear you were sent the incorrect item and your issue was not resolved as quickly as you would have liked. When an incorrect item is sent we need to liaise with our partner store to get the best resolution for you. I can see my colleague is currently working on resolving this for you. Once again, my sincerest apologies for any inconvenience caused. Kind regards, Parade Customer Service

Posted 2 years ago

“I like parade a lot”

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Posted 2 years ago

“Great service and very strong selection of well made products - what more could you ask for? Excellent throughout!”

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Posted 2 years ago

“Anytime I order online now it has to be through Parade World”

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Posted 2 years ago

“Pay for your own shipping if item does not meet your expectations! Ever again!!”

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Posted 2 years ago

Hi Biaggio, Thank you for taking the time to leave us your feedback. We currently don't offer free returns unless an incorrect, or damaged item was sent. I was not able to see any communication from you to our team, please do reach out to us if there is anything we can do to help. Kind regards, Parade Customer Service

Posted 2 years ago

“Quick and easy, received my order within a few days from the other side of the Country.”

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Posted 2 years ago

“Charged more for a medium shirt than a large, same exact shirt. It makes no sense. I will never order from this company again.”

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Posted 2 years ago

Hi James, Thank you for taking the time to provide us with your feedback. In case you were not aware, Parade World is a marketplace working with independent stores and brands. Stores are responsible for setting the price of their products. In your case, I can see that the size medium and size larger were coming from two different stores and they listed them at different prices. Prices for each item are shown before the payment is completed, however, I am so sorry for any confusion or disappointment caused as this is never our intention. Please do reach out to our customer service if there is anything we can do to help. Kind regards, Parade Customer Service

Posted 2 years ago

“recommended”

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Posted 2 years ago

“Both pair of shoes came quickly and were the right size. I will buy from you again in the future”

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Posted 2 years ago

“Great purchase. Ordering, price and delivery all just great. Definitely would order from parade again.”

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Posted 2 years ago

“Excellence all around and fast delivery!”

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Posted 2 years ago

“Great communication, fast delivery. Find what you want quickly. THANKS.”

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Posted 2 years ago

“The sneakers were not avail anywhere else in the size we ordered. Shoes arrived sooner than expected. Parade is an excellent vendor.”

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Posted 2 years ago

ParadeWorld is rated 4.7 based on 6,082 reviews