ParadeWorld Reviews

Name: ParadeWorld
Address: 1st Floor. 2 Finsbury Ave., London, City of London
Rating: 4.72

4.7 Rating 6,082 Reviews

93 %

of reviewers recommend ParadeWorld

Company Reviews

Questions

Metrics

4.7

Based on 6,082 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Parade Review Delivery was faster than estimated

Visit Website

Location:

1st Floor. 2 Finsbury Ave.,
London
City of London
EC2M 2PA

Write Your review

Tell us how ParadeWorld made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ParadeWorld 5 star review on 19th March 2023

128

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never revived my order. Says it was delivered. Tried calling customer service and was put on hold.”

Helpful Report

Posted 4 years ago

Hi Bryce, Thanks for taking the time to leave a review. We’re so sorry to hear that you had a less than perfect experience from Parade. Our customer service team always makes sure to respond to all emails or calls from our customer but I wasn't able to track any communication coming from you using the information you have provided. In this case can you please drop us an email to customer.services@paradeworld.com and we’ll do our best to help. Kind regards, Maria

Posted 4 years ago

“Box wax torn, sk8 damaged. No padding or receipt in box. Bad grip job.”

Helpful Report

Posted 4 years ago

Hi Josh, We’re so sorry that your experience with Parade was disappointing. We’ve responded to the email you sent us and have hopefully straightened everything out for you now. If we can help further though, just let us know on customerservices@parade-world.com Kind regards, Maria

Posted 4 years ago

“I'm very frustrated”

Helpful Report

Posted 4 years ago

Hi Justin, Thanks for taking the time to leave a review. We’re so sorry to hear that you had a less than perfect experience from Parade and we’d really like to fix things for you. Upon checking we could not find any previous messages or communication with us, so could you please drop us an email to customer.services@paradeworld.com and we’ll do our best to help. Kind regards, Guy

Posted 4 years ago

“parcel hasent come”

Helpful Report

Posted 4 years ago

Hi Filip, We’re so sorry that your experience with Parade was disappointing. We’ve emailed you to inform that unfortunately, we had to cancel your order as the item was no longer in stock. A refund has been processed and should be already visible in your account. If we can help further though, just let us know on customer.services@paradeworld.com. Kind regards, Maria

Posted 4 years ago

“I ordered wheels, trucks and bearings. The wheels arrived no problem, however the wrong size trucks were sent. The bearings were returned to the sender by DHL as the didn't put a description on the packaging and it failed the security check. I'm still waiting for my order over a week later. The idea of parade is good but let down by poor retail partners.”

Helpful Report

Posted 4 years ago

“Bought a deck. Ask for grip tape to be applied and Superior tape to be used. Sent the deck with rolled up roll of Jessup stale in the box ? Complained and they just asked what I wanted them to do about it?!?!”

Helpful Report

Posted 4 years ago

Hi Justin, Thanks for taking the time to leave a review. We’re so sorry to hear that you're still unhappy with our resolution. We have previously explained that the griptape offered and the option to be applied are both free services and although this is a free service we can appreciate the frustration or inconvenience created, so we've offered you a discount for your next order. If you are still unsatisfied, please email us at customer.services@paradeworld.com and we can look into it. Kind regards, Maria

Posted 4 years ago

“AWFUL COMPANY SENT WRONG ITEMS AND NO REPLY FROM CUSTOMER SERVICE AVOID AT ALL COSTS!!!”

Helpful Report

Posted 4 years ago

“You guys suck.”

Helpful Report

Posted 4 years ago

Hi Alex, We’re so sorry that your experience with Parade was disappointing. We’ve already dealt with your initial email (yesterday 24 Aug, 2020) and provided you with a free returns slip. If there is anything else we can help you with, please just let us know on customer.services@paradeworld.com Kind regards, Maria

Posted 4 years ago

“Customer service was terrible to me”

Helpful Report

Posted 4 years ago

Hi Kyle, We’re so sorry that your experience with Parade was disappointing. We’ve responded to the email you sent us and explained that in the event an item gets damaged by the customer we won't be able to replace it or refund it. I will attach our returns policy and if you have further questions, please email us at customer.services@paradeworld.com and we should be more than happy to help you. Kind regards, Maria https://help.paradeworld.com/en/articles/2475248-what-is-your-returns-policy

Posted 4 years ago

“I received the wrong griptape. Emailed you guys and got no response. Ordered the gucci griptape and got the louis vuitton one. Can you send me the right one? Been waiting for more than a week now”

Helpful Report

Posted 4 years ago

Hi Rochan, thanks for taking the time to leave a review. We’re so sorry to hear that you had a less than perfect experience from Parade and we’d really like to fix things for you. Please do drop us an email to customer.services@paradeworld.com and we’ll do our best to help. Kind regards, Maria

Posted 4 years ago

“Super fast shipping Very nice product Great customer service”

Helpful Report

Posted 4 years ago

“Often cancel my order without any explanation. Unkind and unreliable. Poor customer service.”

Helpful Report

Posted 4 years ago

Hi Keisuke, we’re so sorry that your experience with Parade was disappointing. We have informed you on multiple occasions that unfortunately, we are not always able to ship bulk orders or orders with an excessive number of items to one customer only. If we can help further though, just let us know on customer.services@paradeworld.com Kind regards, Maria

Posted 4 years ago

“Grip not applied as requested. Different grip brand from what requested.”

Helpful Report

Posted 4 years ago

Hi Emanuele, We’re so sorry that your experience with Parade was disappointing. We’ve responded to the email you sent us and have hopefully straightened everything out for you. If we can help further though, just let us know on customer.services@paradeworld.com Kind regards, Maria

Posted 4 years ago

“Bought bones wheels. Opened pack one wheel had huge holes in in it. Contacted parade to return did not hear back but suddenly got a refund of 2.99 against a £40 order which I did not ask for then when I said I wanted to return not partial refund they sent me t &c saying they will deduct money if I return as iv opened pack. AVOID at a cost this is dreadful customer service for a fault that is not the customer . I shall be attending the word round the skateparks I go too.”

Helpful Report

Posted 4 years ago

“Bad bad avoid parade at all costs. Sold be at best seconds bones wheels charged me Full price would not take them back customer service appauling”

Helpful Report

Posted 4 years ago

“it took you guys over a month to ship things out”

Helpful Report

Posted 4 years ago

“Delivery service is very poor”

Helpful Report

Posted 4 years ago

“Skate deck was heavily scratched and not wrapped”

Helpful Report

Posted 4 years ago

“Sent me the whole wrong board never got a call back after I emailed with pics tragic.”

Helpful Report

Posted 4 years ago

“I have only received one of my items...”

Helpful Report

Posted 4 years ago

ParadeWorld is rated 4.7 based on 6,082 reviews