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Parcel2Go Reviews

1.5 Rating 2,195 Reviews
E
Happiness Grade
Read Parcel2Go  Reviews

About Parcel2Go :

Our aim is to keep our customers happy. If you have an issue you would like us to investigate, please feel free to email us at online@parcel2go.com with the order number and the issue and we will be happy to take a look.

Email:

online@parcel2go.com

E

Delivery - Slow

46.78%
Industry Average
Avoid Avoid Avoid, They should really not have a specified next day or economy delivery time frame on their website it should really just say you can pay a next day charge or a cheaper economy charge but just know you parcel will be delivered at some point, we can't tell you when as we are a clueless bunch of idiots however it will be within the next millennium.
posted 6 years ago - John Brotherton
Failed to collect pallet, therefore delivery missed - absolutely useless for business to business activities, have no idea of customer service, give little to no authority to member of staff who has to try and deal with irate customers on chat.
posted 6 years ago - Irate Business Customer
Shitest company ever...!!! booked delivery 3,didn't come .....poor poor service,what s loser's.shame
posted 6 years ago - Raimondas
Avoid at all costs, collected a parcel 23/5/18, still chasing 26/7/18. States returned to customer 26/6/18. No they didn't! Had to provide my signature as courier said I signed for it. I found parcel on 27/7/18 delivered to original recipient on 19/6/18! I could have walked it quicker! 48hr delivery my a!@#. No refund or compensation
posted 6 years ago - Sharon
All I could see was 'insufficient delivery information.
posted 6 years ago - Georgia
I have been waiting 4 days at home waiting for my parcels to be delivered at my address in Barcelona, which meant that i had to take days off from work to wait for the delivery to happen.
posted 6 years ago - Anonymous
I arranged a delivery on the 22/05/2018 - its the 13/07/2018 and the parcel still has not been delivered. My claim was rejected because they said they located the package... yet still nothing!! AVOID AT ALL COSTS.... DREADFUL CUSTOMER SERVICES
posted 6 years ago - IAN - BUSINESS OWNER
paid for next day delivery (which is more expensive) and they didn't even collect it. after a number of phone call which you could not get through on ,managed to speak to somebody on a chat line who was not bothered only wanted to make a new delivery pick up date .would not use them again.
posted 6 years ago - Witts
A few days later the parcel was showing as delivered to a safe place which i thought was strange as the address was a business address and the customer was there all day everyday awaiting delivery of this parcel but the parcel was delivered to a safe place by the courier driver.
posted 6 years ago - Anonymous
We know the Hermes delivery driver who is going to pick up for us tomorrow, but the parcel won’t get there for our granddaughters birthday.
posted 6 years ago - Anonymous