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Parcel2Go Reviews

1.5 Rating 2,195 Reviews
B-
Happiness Grade
Read Parcel2Go  Reviews

About Parcel2Go :

Our aim is to keep our customers happy. If you have an issue you would like us to investigate, please feel free to email us at online@parcel2go.com with the order number and the issue and we will be happy to take a look.

Email:

online@parcel2go.com

B-

Customer Service - Average

65.14%
Industry Average
Excellent service package delivered in time and perfect condition Will definitely use again
posted 6 years ago - Dawn McEvoy
The package to Australia was delivered on time and on the date stated. Initially it was not collected from me as promised but, with the assistance of Violet from the Help Centre, I reprinted the label and handed it into my local shop. I followed the progress with the tracker right to delivery Very pleased with the service
posted 6 years ago - Keith
After reading all the bad reviews about Parcel2go, I was very hesitant to use this service.
posted 6 years ago - Henry Lee
I booked 5 services through Parcel2go for personal effects to be sent via UPS from London to mainland Spain.
posted 7 years ago - Ines
I booked 5 services through Parcel2go for personal effects to be sent via UPS from London to mainland Spain.
posted 7 years ago - Ines
I used Parcel2go for the first time last week. After reading the reviews (after it had been sent) I was rather dismayed at the amount of negative ones so hoped everything would be ok. The parcel was collected by a very friendly and courteous driver from UPL and the journey began! Tracking it was so useful and very interesting as you start to appreciate the amount of work involved and various handling etc it goes through en route. My parcel arrived a day before the allotted time in good condition and I have nothing but praise for the company and the prices are amazing! I will have no hesitation in recommending to anyone else - fantastic service!
posted 7 years ago - Ann McGraw
The parcel was collected from my place of work as requested in Ireland. It was collected at 4pm on Monday. The estimated delivery date into the UK was Thursday but it was delivered at 11am on the Wednesday. Would 100% use the service again.
posted 7 years ago - L.Matthews
im shocked to read all of the other reviews left on here, i always use Parcel2go to delivery from uk to greece, often multiple parcels at a time. in my opinion ups and dpd provide the best service to my location. ive never had one issue i've used them for years and i can always track my parcels too!
posted 7 years ago - Anonymous
After initial concerns causing me to review poorly, Parcel2go have been extremely attentive and made sure that all has gone well - genuinely good customer service. - my only issue was that contact details for help are a little difficult to find initially, but they have been very kind and easy to deal with since
posted 7 years ago - Anonymous
I've had many successful deliveries sent thru this company the latest of which was from Bolton to Thurso , at the very north of Scotland, 500 miles away, and it was delivered NEXT day via APC/Menzies courier. Previously I have sent to the USA on a Friday and the package has been delivered on the Monday ! Only down side is the lack of a customer service phone number .
posted 7 years ago - The Cork Art Co