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parcelcompare.com Reviews

1.1 Rating 652 Reviews
D
Happiness Grade
D

Customer Service - Average

54.55%
Industry Average
It was the first time I used ParcelCompare service and my item received damaged and never received any sort of support or compensation hence I will stop using the service and definitely leave them a negative feedback where and when I can
posted 5 days ago - CHARLES B M
Do not use parcel compare! Been waiting for 4 weeks for my parcel to be delivered and absolutely no customer service. Ignoring emails and when do answer they are rude! Yogesh needs some training
posted 1 month ago - Lesley Shotton
Disgraceful customer service.
posted 2 months ago - J Cornaro
The service has always been good.
posted 2 months ago - David
Awful customer service.
posted 2 months ago - Anonymous
Parcel compare sent the wrong information to customs causing received to be charged incorrectly. Will not admit fault and will not refund. Passing the buck and not dealing with the problem. I paid them for a service, they failed to deliver
posted 2 months ago - Anonymous
Customer service is rubbish and rude.
posted 3 months ago - Anonymous
DO NOT USE THIS SERVICE. Extra charges are likely to be added. Go directly to the courier company and avoid these cowboys.
posted 3 months ago - Anonymous
Most awful service. No telephone. Delayed responses. Took r weeks to actually tell me why parcel to thailand was stopped. Don't take responsibility for parcel and no professionalism. Totally waste I would not use them. The insurance does not cover abandonment and loss of good. Please be aware of this service. I will never use again.
posted 3 months ago - Kamlesh Mistry
Lastly, their service of claiming damage is worse because they are asking questions like is the shipment still where it was dropped and they can't proceed because it's not in the same place.
posted 3 months ago - Anonymous