Parcelforce Worldwide Reviews

“ Quite frankly I wouldn't give them one star. I recently sold one of my chairs on ebay and they damaged it in transit. I contacted them straight away. It took them 3 weeks to even respond and surprise, surprise - furniture isn't covered by their insurance (a fact that the staff in the depot never bothered to point out to me!) I have emailed a number of times and they can't even be bothered to refund the initial cost of postage or return the item to me! Today, after countless emails and complaints they make the pitiful offer of £25. That only leaves me £175 out of pocket and I still have to arrange collection of the chair myself. Thanks for nothing Parcelforce - your customer service is an absolute joke! My advice to anyone wanting to send anything - use Hermes! ”

“ I would say EXTREMELY POOR. 1) They failed to leave a card when there was no one at home to collect, leading to item being returned to sender. 2) When calling customer service & complaints team, they're totally defensive, unhelpful, rude, intimidating and patronising. STAY AWAY FROM PARCELFORCE. IF SENDING ANYTHING FROM OUTSIDE OF UK by tracking, find out if it is Parcelforce who will fulfil delivery, if yes DO NOT USE. ”

“ On the 30/09/2016 I have sent a Parcel with a 19th centurian vintage cast iron Singer sewing machine inside it; to my parents in Hungary using Parcelforce's Globalpriority service. ”

“ On the 30/09/2016 I have sent a Parcel with a 19th centurian vintage cast iron Singer sewing machine inside it; to my parents in Hungary using Parcelforce's Globalpriority service. ”

“ Want to order goods online and then have them delivered to the wrong address? Want to experience awful customer service full of false promises and lies? Then look no further than Parcelforce!! Never before have I experienced such appalling service. ”