Parcelforce Reviews

“ They did not deliver my parcel on the scheduled time. Further, they lied that they attempted delivery and left a card which I can take to the local post office to collect the parcel. There never was any card through my door. And postoffice said they have not received any parcel for me ”

“ If they hadn't lied and said her address was wrong on Wednesday she would have been in to take delivery. ”

“ But the grumpy delivery man just banged and banged the door that you would think something is between life and death situation. ”

“ Businesses please stop using this rogue delivery firm. In my case they didn’t even bother to try to deliver - the status just went from ‘out for delivery’ to ‘at the depot’. Businesses should be aware that if they say they use Parcelforce for delivery many of us will just choose to buy from someone that doesn’t. Why bother to spend your money on something to just become a farcical hassle. ”

“ If I could I would give it zero star. Was sitting at home in my flat all day to wait for my delivery however got an email notification that they tried but I wasn’t at home. I live in a flat so they just cannot be bothered to ring up or knock on the door. ”

“ We paid for a parcel to reach a customer within a week. It's been four weeks and it still isn't there! What's even worse is the customer service rep didn't care or apologise for the abysmal service. They just said "Yeah, there are no guarantees for delivery". Perhaps not for an exact week but for it to be FOUR weeks late and still not there is appalling. I will not be using them again. ”

“ Parcel is ready for delivery at Gloucester warehouse , bit being a Saturday and closing at 12.30 they can’t be bothered to deliver despite it being tracked . Don’t recommend, don’t understand why companies use them when they don’t deliver and parcel just sat there . 😡 ”

“ It has been in the UK for 8 days and in the local delivery depot for 3 days (2 after payment of customs charges - only paid after I complained and was given a code - It took 3 days for the customs payment letter to arrive) I booked delivery (using the Parcelforce system) on a Friday and it did not arrive. ”

“ Firstly 2 days in a row I got a text saying a delivery had been attempted but no one was in, both days here was no card left, so i used the automated phone system to say that I would collect from the depot. ”

“ Waited in all day for my delivery. But didn't arrive. ”