Parcelforce Reviews

“ AWFUL delivery company. It was supposed to be delivered between 9.30 to 13.30, we stayed the whole day home waiting for the delivery, and no one called us, or have sent an email explaining why they were not delivering in the day agreed. Customer service is beyond useless, unbelievable disrespectful. ”

“ AVOID! Take away your royal status away! almost worse than Evri Sent 2 parcels (1 large and 1 small) from Scotland to wales and paid for express guarantee delivery as was items for our holidays for the kids that was too bulky for the plane etc and well where do I start! Small parcel was refused at the airport by CAA customs?!? Why on a plane when all other parcels sent go by lorry from Aberdeen not aircraft. ”

“ DO NOT USE Parcelforce 24-HOUR DELIVERY I paid extra for Parcelforce Worldwide 24-hour delivery service and it simply hasn’t worked. ”

“ Booked a 24 Express delivery to send perishable items. Tracking did not update beyond " parcel collected" even after 24 hours. Had to call the help line; wait time was 45 minutes before someone answered. I was notified that it would be delivered the next day! Why pay extra for 24Express when the parcel was going to be delivered in 2 days? Never using the service again! ”

“ Some Parcelforce deliverers seem reluctant to actually deliver to the door, and prefer to take a 'treasure hunt' approach to delivery; this has resulted in parcels being left in ridiculous places like our recyling bins and black refuse bin. ”

“ Royal Mail Hi Patricia Robertson We have received your parcel EA001450111GB from Computer Orbit Ltd and it is now being processed to leave the UK. Order number CO485841 This message was sent by email on 2 December. Since then I have received no further information. The tracking details stop at 2 December. This was a Christmas present for my grandson. It is now Boxing Day. To say I am disappointed with Parcelforce and Royal Mail would be an understatement. I receive parcels within much shorter time frames from Third world countries. What has happened to the alleged efficiency of British Mail? Please respond to this email and advise me where this parcel is. Patricia Robertson Parcelforce are adept at avoiding any communication regarding non delivery ”

“ There was no delivery attempt, no card, and no way to contact anyone through the online service. ”

“ Absolutely useless delivery company. Have now taken to ignoring your delivery options request. Can’t be bothered going into it all but the sooner this company goes bust and Amazon take over the better. And would I re-employ any of them? Not a chance ”

“ Booked a delivery from mainland England to Northern Ireland. ”

“ paid for 24 hour delivery and got message that they'd tried to deliver and we weren't in. ”