Parcelforce Reviews

“ Absolutely disgusting company - utterly incompetent. £600 computer; 2 alleged attempted delivery’s over 2 day period. Utter lies - my wife waiting by the door for delivery for 2 days. 2 days work lost. They should be shut down ”

“ Just an awful company who cannot fulfil their orders. If somebody books next day delivery, why 3 days later has it no been delivered? For clarification, order placed Monday morning, collected the same day by PF. Yet here I am, being told it'll be with me by Saturday - this is a time sensitive order, if it doesn't arrive by Saturday, I'm in big trouble. ”

“ Text saying delivery attempted - I was in and nobody knocked the door. No card left. Pitiful customer service when I eventually got through to a Parcelforce operative. ”

“ My parcel has been sitting with them for 3 weeks without a delivery attempt. ”

“ The delivery person wasn’t even at our home, but I received a message saying he missed me, even though I was at home. ”

“ Every time Parcelforce has a delivery for me I instead get a ‘You were not in’ card, despite the fact that I have a Ring doorbell and can see them. They don’t ring the doorbell, they just post the card into my letterbox and scuttle off. Every. Single. Time. ”

“ 2 weeks ago Parcelforce tried to deliver without notification so wasn't home, so booked to pay £12 for Saturday delivery and then they tried delivery the next day, obviously not home so they left a card to say I had to collect from Bristol Depo, I spoke to customer service and received parcel on the Saturday. ”

“ After purchasing 2 items from separate websites I was upset to find both packages were to be delivered by Parcelforce. My experience with them in the past had been disappointing mainly because of the excessive time it always takes them to deliver!! So I opted to PAY FOR NEXT DAY DELiVERY on the 2nd buy to ensure my purchase arrived! Guess what......still waiting! ”

“ When I called the Parcelforce office, the receptionist didn't offer any assistance and merely said, "Good luck chasing it!" I felt like my time was wasted waiting for a delivery that never came. ”

“ They did not deliver my parcel on the scheduled time. Further, they lied that they attempted delivery and left a card which I can take to the local post office to collect the parcel. There never was any card through my door. And postoffice said they have not received any parcel for me ”