Parcelforce Reviews

“ Waited in all day yesterday but to no avail. Today I had a card in my post box telling me that my package was in a post office 5 miles away. Went to the post office and was told "the driver has not brought it yet come back tomorrow". When I complained I was told "yeah, they are terrible, people are always moaning". How is this service? ”

“ Unacceptable service & no recourse to any financial compensation. ”

“ The customer service centre told me that she arranged the collection however as I didn't receive the confirmation message so I contacted once again and revealed that the arrangement wasn't made. ”

“ Parcel collected on 30,/12/2024, said out for delivery on 6/1/2025 slot was between 15.52 and 16.52, no attempt made to deliver and driver was back at depot at 16.58, tracking then stated Addressee had requested a new delivery address, that's an absolute lie! No card was left, Parcel now out for delivery again (7/1) the live tracking map doesn't update, this company are the absolute pants supposed to be 48hr service. ”

“ I have no idea why any business would choose Parcelforce to deliver their goods? It feels like every service we pay for here in the UK is being degraded to the most minimal, hopeless and dismal that companies can get away with. ”

“ I shouldn’t even put a star because a one star is way too much for you. It was horrible and pathetic, i paid for an express delivery and it took 5 days. No one delivered, I went there myself and collected after lots of back and forth. Worse experience ever, I will never ever use this delivery service in my life. So so so bad ”

“ A one star is far too much for a ridiculously pathetic hmmmm "delivery" service, I beg to differ. They just don't deliver. I've been waiting over 5 days for a parcel I paid for 10 days ago. They've had the parcel for 5 days and not a word from them. I can't see me getting this this year or next. I will never use anyone who uses these as a " delivery" service again. I paid a substantial amount too. Thieves. ”

“ More galling that their website stated “all deliveries are operating smoothly today and there are no delays!” And worse still, they customer services agent would not put me through to her supervisor who could only call back in 5 days!!! THE MOST USELESS COURIER SERVICE. ”

“ Parcel Force are still advertising 24 hour delivery service while at the same time are issuing notices in their tracking pages of issues at Milan and Fumicino. ”

“ Absolutely Disgusting Service – Never Again I paid £25 for a parcel to be collected and delivered the next day, but the experience was beyond disappointing. ”