“Delivery was attempted on the 19 July. I was at work. I have a note on my door to leave in my wood shed. No he posted a card next working day. 22/ July. Waited all day 😪 Tracked my parcel. Message, due to adverse weather conditions your parcel can't be delivered today. Its sunny 🌞 and warm. WTF. Managed to speak to a person? To arrange collection from my local post office. Took my ID. Parcel isn't there 😕 came home Tracked my parcel. Message your parcel has been delivered. To where? Spoke to customer service, it's been dropped outside someone's house with a light green door. My door is Blue. Parcleforce don't leave parcels in a safe place I was told. Apparently the driver couldn't remember the address he left it. So I walked 🚶♀️ up and down my street, looking for a light green door. There isn't one. Because where I live, we can only have Blue/ Black, or white. These are all listed building that belongs to the church. This parcel contained food products that need to be kept cool. It I now 18/00. and still no parcel. Were is the Force what a bunch of xxxxxxx.”
“They are the worst ny far.. staff getting high on yhe job. Liars and greedy and lazy with all their taxing amd government kick backs. So many horror stories of thriving too. And try to make undertones threats against your package if you complain. Will never use anyone who uses these. They should be shut down
Where is watchdog”
“"Delivery attempted, card left". No. Just no. There are forum threads going back a decade complaining about the same issue. How this company hasn't been taken to court for fraud by now is astonishing. Every time I find out a seller is going to use parcelforce to send me something I groan as I know I won't be getting it any time soon. Use literally any other delivery service.”
“Evil. Corrupt company.. they're theives & scamming on international customs. Delibrately withholding valuable items refusing to give custom charges to pay to. Phone staff lying causing long delays and flitting you around so they can steal the valuables”
“You should have a 0 here or even a minus. Why do you have so much trouble delivering parcels? I never get them on time always late sometimes days. Maybe close down you are the worst.”
“I recently experienced another disappointing interaction with Parcelforce, where my parcel, scheduled for delivery on July 18, 2024, was mishandled. Despite following the instructions to have the parcel redirected to the nearest post office, the driver failed to comply, leaving no notification and providing no update.This is not the first instance of such poor service. Over recent months, there have been multiple occasions where Parcelforce drivers have ignored delivery instructions, taking parcels back to the depot regardless of the chosen options.Based on these repeated issues, I highly recommend avoiding Parcelforce whenever possible. Other delivery services offer far better reliability and customer service at much lower costs.”
“Rubbish service, waited all day on the 28th for my parcel to arrive to only be told it was picked up late and won’t be with me until Monday can’t even get a hold of someone of the phone. Bunch of cowboys…..”
“This company is the lowest of the low. They'll "attempt" to deliver your parcel when you literally see their van driving pass your address, leaving no card either. The staff at depot are rude, refuse to give your parcel after producing the ID, and spend 10 minutes lecturing you the parcel process when they could've just fetched them. Worst courier all round for three different places I've lived. This company is bad regardless of where you are. It's baffling when Royal Mail has (my experience so far) such lovely people and do deliver most parcels on time, and this pile belongs to the same parent company. Any self-respecting business should avoid Parcelforce when posting to their customers.”
“This is a worse courier with bad service, they are liars! they kept updating on their system that delivery has been attempted which they haven’t. Except the first attempt. I have been waiting for my parcel since Monday 24/06/2024 making sure there is someone available to collect it from them but they kept it in their depot without any delivery attempt. I regret using you in the first place. Liars!!!!”
“you wait in for a day then have to walk to the shops for 15 minus, guess what. Parcel force show up, leave a card and then take your parcel away for about 5 days. FFS just leave the parcel at the side of the house like I asked”
“I’ve been waiting in all day for my package.. missed the delivery window by 3 hours. No update, no way to contact the driver. Total waste of my day, so disrespectful and disappointing. I’m still waiting.”
“Horrible service!!!! 3 weeks to deliver parcel from Poland to Uk!!!!! Old fashioned , lazy and careless!!! Nobody is responsible for anything….. I’m still waiting for a parcel it’s been 3 weeks now….”
