Parfum dreams Reviews

“ Pathetic service. They take money and don't update about your parcel. The free gift mentioned in invoice was not there. Don't buy anything from this site. ”

“ 24 days have passed since I returned their goods and several excuses later and still no refund. Do not recommend this company due to appalling customer service. ”

“ I have ordered products worth 455 euros last month, but no updates whatsoever! Emailed them 4 times, no response. Very bad customer service, and a very bad customer experience! It you will just save around 10 euros, please look somewhere else. They don’t care about your business. ”

“ Stole money, never sent the product, customer service says they cant help ”

“ Afterwards I contacted their customer service multiple times via email and phone. ”

“ Half items missing from parcel. Slow customer service. Really complicated form to fill in at my end to make a claim. Refused to refund shipping costs or send replacement items. I definitely won't be buying from them again! ”

“ Horrible customer service!!! The worst! They don’t reply to mails, it’s awful to get through the phone and even if you get through they’re not helpful. They gave me USED products. Dirty and swatched. ”

“ Same old story unfortunately. Wish I had read the reviews before ordering. Aftershave has not arrived. Order was paid 15 days ago. The courier tracking number they sent is not recognised. They have not responded to my emails and their automised customer service number leaves you hanging and then cuts you off. Horrible feeling I've been scammed. ”

“ If I could give this company zero stars I would. I ordered a perfume from them almost a month ago and it hasn't arrived. I have emailed their customer service several times but they are ignoring my emails and they don't pick up the phone either. I am now having to go through my bank to request a chargeback. Don't trust this company with your money! ”

“ The customer service person is nice, but being nice won't solve problems, because the company's customer service is suck. ”