Park BCP Reviews

Name: Park BCP
Rating: 3.41

3.4 Rating 458 Reviews

49 %

of reviewers recommend Park BCP

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3.4

Based on 458 reviews

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Anonymous

Anonymous // 01/01/2019

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“The car park was undergoing improvement works and there was insufficient signage to direct cars to the exit.”

Helpful Report

Posted 10 years ago

“I had to extend my holiday by two days. I originally paid approx. £39 for seven days parking, so i expected to pay no more than £15 for two days. I was shocked and upset that i had to pay an extra £45 for the two days. Paying that extra means it was dearer to park at the airport than to get a taxi there and back. I wont be using the long stay parking again. a very disappointed customer.”

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Posted 10 years ago

“long wait for pickup back - there were so many of us waiting that the bus was full and people had to stand just from the one bus stop at north terminal - driver had to phone through that he did'nt have any room to do a south terminal pickup - not very frequent! the APH coaches passed by us all about 3 to 4 times before purple parking showed up.”

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Posted 10 years ago

“The text message confirmation I received gave me the wrong postcode. Luckily, I still had the email, so could check the address of car park. Unimpressed that I had to again search for said email in order to get out of the car park without paying?”

Helpful Report

Posted 10 years ago

“When I dropped the car off the receiving representative misunderstood the time I was returning. i.e recorded as 12.30pm when it should have been 12.30am. Consequently I was delayed by 40 minutes while my car was extracted from the parking area.”

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Posted 10 years ago

“Not used car park yet,booked for mid december”

Helpful Report

Posted 10 years ago

“I am extremely unhappy because 1 day before my booking I found same parking through different website but using you on the same car park about £8 cheaper. I feel like been cheated when you send me an email with exclusive offer ot 10% off and then I found it cheaper.”

Helpful Report

Posted 10 years ago

“Dropping off the car at the Terminal 5 was very good, having 2 very young grandchildren with us. Picking up on our return was HORRENDOUS. We phoned as instructed, went to the bus stop 28 Waiting for mini bus to arrive, waited and waited for more people to arrive, then went and picked up BCP drivers to take them back to base, then a very VERY long windy drive back to SOUTHALL! to pick up the car going around windy streets, without the satnav it would have been hard to find our way back!! Also driving in the total wrong direction to where we would eventual head to the accompanying broadcast of the football match at top volume! I had to ask for it to be turned down. I will never book this type of parking offer again. It took for ever to get home, eventually at 10.30 at night after landing at 7.08, this was not a quick option.”

Helpful Report

Posted 10 years ago

“I couldnt find the carpark and when I called to ask for directions I was told I had the wrong number. The guy gave me a differnet number which i call and found it was the number for Ryanair!!!”

Helpful Report

Posted 10 years ago

“I wasn't able to use the car park and have previously emailed about a refund but never received a reply.”

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Posted 10 years ago

“It was a very quick and easy way to book, helpful staff member and the parking was spot on in the middle of london close to where we were visiting so saved us alot of time. would definately use again”

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Posted 10 years ago

“It has just come to my notice that you did not reply to my review, I would like a reply as to what you are going to do about it. Roisin Murray”

Helpful Report

Posted 10 years ago

“Having paid for a text to be sent to my mobile phone, to confirm my booking, it would have been good if the postcode on the text was the correct one (and didn't relate to your old premises!) It was also very obvious that my car had been parked and the battery had gone flat (had someone left the lights on?) as someone had clearly needed to get it started with jump leads - the battery cover had been left off and the mileage counter had gone back to zero. Having said all of this, the minibus service was good and very punctual. Thank you!”

Helpful Report

Posted 10 years ago

“Car park was very full when we got there with more cars arriving. We had to park in an electric car bay, just about the last space and felt lucky to get a space. We had no confidence that a space had been reserved for us and had we arrived 10 minutes later not sure what would have happened. There seemed to be no check on arrival for reserved cars vs cars that were just chancing for a Space. I would not be confident to use again as I felt no space was reserved”

Helpful Report

Posted 10 years ago

“Barrier didn't recognise vehicle at ANPR. No one available on phone and therefore had to take a ticket which necessitated speaking to the controller on exiting. Fortunately I had prepared and retained my reference number from the booking.”

Helpful Report

Posted 10 years ago

“Very rough surface on car park surface that damaged suit case with weels. Also no bus.”

Helpful Report

Posted 10 years ago

“Booked through advantage gateway with the promotion to receive 20% cashback on a booking costing £38.99 only to get £1.55.last time I will fall for that with yous”

Helpful Report

Posted 10 years ago

“Car not recognised at barrier.”

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Posted 10 years ago

“We booked for whole day (24Hours) but were delayed by really bad traffic and so when we got to the car park there was one tiny parking space left, by chance, and this was only because no one else had parked in as it was so tight to manoeuvre into, but we had no other choice. I assumed, wrongly, that a place would be automatically be there for us but it' s luck of who gets there first and how long they stay. The car park attendant was very friendly and helpful and the location good but car parking experience not great”

Helpful Report

Posted 10 years ago

“No staff there to ask where to park.”

Helpful Report

Posted 10 years ago

Park BCP is rated 3.4 based on 458 reviews