Park BCP Reviews

Name: Park BCP
Rating: 3.41

3.4 Rating 458 Reviews

49 %

of reviewers recommend Park BCP

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3.4

Based on 458 reviews

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Waited 25mins, and much too long, on Wednesday 1st October at Jet Parks 3. One bus passed supposedly full, the next bus was "out of Service", fortunately the next bus, although quite full, the driver allowed everybody on to the bus, and he is to be thanked. I will review my parking arrangements, for my next holiday, your website suggests a bus to the terminals every 10-15 mins, may I suggest you amend this timing to represent the actual times. A reply would be appreciated”

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Posted 10 years ago

“No visible signpost with BCP on it, so hard to tell we were parking in the right place. On return didn't re-read the instructions on how to exit (i.e. validate ticket first) so got stuck at barier and had to call for help - had reference documentation with me but they still had to get someone out. Why not put something on teh front with teh booking reference to show that validation is needed prior to exit, rather than just putting it in with all the other text on page 2? Parking was at least spacious and transfers reasonable.”

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Posted 10 years ago

“I have used BCP at least 15 times and usually opt for the meet and greet service. This service can be great but the last few times including most recently I have found myself waiting upto 20 minutes to have my car picked up and then found this time that the greet was in a multi storey car park which we were not informed about and then also waited 20-25 minutes for my car to arrive. I pay for this service to get our holiday off to a hassle free start but this has not been the case on the last few occasions”

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Posted 10 years ago

“Stupid wasteful idea having to queue to swop ticket to allow exit of car park. Useless location of validation desk, difficult to find, facing wrong way. Who wants to queue late at night just to get the ticket swopped? Useless bus stop far away from lots of cars. Bus driver stopped to let some cabin crew off, who knew it wasn't a proper bus stop?? Never again will I use this service.”

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Posted 10 years ago

“The number plate reader didn't work and I was presented with a bill for £120 on my way out fortunately I still had the booking reference to hand.”

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Posted 10 years ago

“The bus service and the short ride to the airport were good and parking easy. The overall experience was spoilt by the fact that the exit barrier wanted £125 to exit even though we had pre booked. A visit to the customer service office resulted in a new ticket being produced against my documentation that fortunately I had with me. I received a smile but no apology or explanation. What is more frustrating is that this has happened before !!”

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Posted 10 years ago

“would never use this parking again at Belfast international airport. Paid for 2 weeks parking to find out a day later i was being offed it cheaper via a e-mail when contacted i was told that my price paid would stand”

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Posted 10 years ago

“Irritated by barrier not on auto. No guidance signs. Returned to wait for shuttle bus which was full of passengers standing. Very shabby service!”

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Posted 10 years ago

“Preferred to use the old system of putting credit card in as having to find the relevant desk and wait for the relevant tickets after a fllight, carrying cases etc, took so much longer and less stream line.”

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Posted 10 years ago

“Having used this car park many times over the years & been satisfied, our last experience was not very good, on collecting the car we found mud over the drivers door shut and into the foot well, also a vehicle which had been just dropped off was driven away by one of your staff at speed blasting the horn all the way he went, which is unacceptable behaviour to anyones standard”

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Posted 10 years ago

“I was 15 minutes late and got charged an extra 16 pound, very unsatisfactory”

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Posted 10 years ago

“When we arrived at pick up point...at least 25 people waiting...waited 30 mins for bus....”

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Posted 10 years ago

“Everything went well untill trying to leave the car park we had no probs leaving but 4 cars in front of us did taking about 10 mins to get away”

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Posted 10 years ago

“we, along with 12 other people waited over 30 minutes to be picked up on our return, which was disappointing, in fact 2 people walked back to the carpark.”

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Posted 10 years ago

“Having used this service many times, was disappointed with the very high "last minute booking" price applied because I booked the day before travel. This made the cost £14 for a day. I would not use this service again on principle.”

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Posted 10 years ago

“We found it very difficult to find a bus to get us to the car park from the airport. There were very few signs it took us longer to get to our car than to fly back from Germany. We will probably not book again.”

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Posted 10 years ago

“was quite pleased again but when I got to the barrier to exit after my holiday the barrier didn't open and I had to speak to the attendant and give my details as for some reason my car was not recognised”

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Posted 10 years ago

“Basically OK, but the entrance machine didn't recognise my car, and neither did the exit machine, so both entering and leaving I had to use the intercom!”

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Posted 10 years ago

“I felt that the cost of the car parking for the week, during an off peak time was still quite expensive.”

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Posted 10 years ago

“Everything was fine until we came to try to leave after a concert along with a number of other people. In spite of having prepaid and being well within our time we still had to queue to get an exit permit at the machines, one of which was not working at all and the other appeared not to be working properly. The help number was useless and that led to people queuing to exit in their cars and pressing the help button once at the barrier. This then took 15 to 20 minutes for each car to be allowed to leave. This resulted in fraying tempers after a long day and customers helping themselves to exit. A complete nonsense caused by lack of staff; it seemed to be pointless prepaying. You must be aware of big events happening in the vicinity of the car park and should staff it accordingly making sure things are working properly so that the number of people leaving such an event at the same time can be on their way ASAP.”

Helpful Report

Posted 10 years ago

Park BCP is rated 3.4 based on 458 reviews