Name: Park BCP
Rating: 3.41

“The booking, access to the car park and bus to and from the airport were fine as usual, however, on trying to exit the car park the machine informed me I owed £120. I then had to go to the office and was asked to produce my booking confirmation, it took me quite a time to find it.. The member of staff checked the booking number and let me out. I got the impresion this was a regular occurance. Not an experience I want again. David McCurdy”

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Posted 10 years ago

“Very poor indeed. When we arrived to leave our car we were told after paying £150 that we were not on the system and they had no record of us at all. We were told to try the other airport car park which we did and they told us we were definitely with the long stay car park. So went bak down to first car park and they still said we were not meant to be theyr. Customer services was terrible we nearly missed our check in by 10 mins then when we arrived back to pick up our car they wanted us to pay £165. Goes without saying I'm writing to complain and will never use the service again. Will not be recommending to friends and family either”

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Posted 10 years ago

“Very poor indeed. When we arrived to leave our car we were told after paying £150 that we were not on the system and they had no record of us at all. We were told to try the other airport car park which we did and they told us we were definitely with the long stay car park. So went bak down to first car park and they still said we were not meant to be theyr. Customer services was terrible we nearly missed our check in by 10 mins then when we arrived back to pick up our car they wanted us to pay £165. Goes without saying I'm writing to complain and will never use the service again. Will not be recommending to friends and family either”

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Posted 10 years ago

“booking was ok but on return to Robin Hood Airport the ticket would not open the exit barrier! resulting in delay and hassle, just when you need to be on the road home”

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Posted 10 years ago

“Car park needs better signage with logo on display to prevent driving pass terminal building”

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Posted 10 years ago

“Despite booking in advance the car park was completely full and there was nobody on hand to assist. Avoid.”

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Posted 10 years ago

“I pre booked and pre paid at space at Inverness car park to be told when I arrived car park was full. Alternative car parking was available was unsecured! So incurred extra expense by taking my new car to a friends which resulted in my being a further 30 pounds out of pocket! Contacted you when I returned from my holiday and awaiting full refund .”

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Posted 10 years ago

“Problem leaving car park on return. Had to ring for assistance as Reg recognition system did not work.”

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Posted 10 years ago

“On neither occasion ie entry and exit did the reader pick up our registration. We made a mistake on entry and pushed the button and got a ticket. Our internal phone contact with you from the terminal had that sorted smoothly. Thank you - we didn't want to return for pick up at midnight and have a problem. Exiting was smooth but we did have to insert the credit card and we are trusting that we will not be charged twice!!!”

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Posted 10 years ago

“Your registration number recognition system didn't see my reg as having V thinking it to be a U and consequently would not let me through the barrier. Poring down with rain I had an intercom conversation with an attendant that wanted me to move to another gate. That too failed. I had to take a ticket as if I was going to pay by cash on my return four days later. The entire experience was very poor, not to mention the frustration drivers queuing behind me felt. Not a cheap experience anyway, and very frustrating. I'll look at alternatives next time.”

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Posted 10 years ago

“I had to press 'help',someone answered on second exit,waiting15min for someone who came to check my papers and finally left car park.I think,ssomeone made mistake because I booked 2-car parks(for Oct and Decem on the same day.I hope next time 28.11.14 to 7.12.14,will be ok.Ewa Klonowska”

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Posted 10 years ago

“Everything was fine entering the car park using the original card I had booked/pre-paid through (gosimply) . Then on exiting again using the same card I was charged £60. I am in the process of trying toi secure a refund but as yet have not had a responce.”

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Posted 10 years ago

“It took too long and stopped half way through saying something like your translation has ceased. However but some miracle it did work in the end and seemed to pick up my transaction when I opened the phone again”

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Posted 10 years ago

“When trying to find out where my car was and where I had to go after getting off the plane the phone guy was very unhelpful”

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Posted 10 years ago

“The long stay car park was full and the short stay parks were crowded with people having to park on grass verges etc..”

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Posted 10 years ago

“No spaces available when we arrived in the long stay, the car park had a closed sign, told to use the short stay which was also full! After 20 minutes of driving around pulled over and asked a member of staff who told me it would be ok to park on a verge (not the secure parking I had paid for) . The parking at Inverness Airport needs to be better organised. It is not okay to take someone's money for secure long stay parking and then not provide it!”

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Posted 10 years ago

“if FLIGHT IS RELOCATED TO A DIFFERENT TERMINAL IT WOULD BE USEFUL TO KNOW WHERE TO PICK UP THE TRANSFER AS NO ONE SEEMED TO KNOW WHO BCP WERE APART FROM THAT VERY GOOD!!!”

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Posted 10 years ago

“hi on arrival my car reg was not reconized. coming back after 20 hours traveling with 2 children one being 1 year old i could not get out of the car park and waited 10 minutes on someone coming.”

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Posted 10 years ago

“This is the second time that the car has not been recognised on exit. It is very annoying to have to get paperwork out to escape!!”

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Posted 10 years ago

“Very bad lighting with no help from staff puddles all over the place and because of the lack of lights in puddles. Before you could see them so wet before flight”

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Posted 10 years ago

Park BCP Reviews