“I HAD COMPLETED MY BOOKING FOR AIRPORT PARKING AND SUBMITTED PAYMENT WHEN I RELIASED I HAD MADE A MISTAKE WITH THE CHECK IN TIME. I EMAILED PARKBUTLER WHO I MADE THE BOOKING WITH AND THEY AMMENDED THE TIME. I RECEIVED A VERY NICE EMAIL WITH AMMENDEMENTS COMPLETED WITH NO HASSLE AT ALL. WELL DONE TO THE CUSTOMER SERVICES TEAM HERE.”
“The initial booking process was simple and easy until trying to add the card details to make the payment. No matter what I did I couldn't get it to accept it. I planned to try later. Approx 30 mins later a customer service agent called me to check if all was ok with the reservation, as it was still sitting in their pending files. I explained my issue, she took the details over the phone and sent me my confirmations straight back. What started out as a bit of a pain ended up being fantastically well rescued by your customer service team. Very impressed...”
