Login
Start Free Trial Are you a business?? Click Here

Parts Town Reviews

1.2 Rating 23 Reviews
4 %
of reviewers recommend Parts Town
1.2
Based on 23 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone
Read Parts Town Reviews
Visit Website

Phone:

800.438.8898

Write Your review

Anonymous
Anonymous  // 01/01/2019
Poor customer service go somewhere else.
Helpful Report
Posted 3 years ago
Extremely disappointed--was referred to parts town by Moffat Oven ---doubled charged my debit card and three days later still waiting for my credit.---I called, complained and received an apology but not my money.----received an email from customer service, sorry we forgot to tell you about the hold policy, but still no money.----Here is the closing paragraph of their email to me. "If you need anything else please let me know and if that pre-authorization does not clear from your account in the next few business days please contact our accounting department and they should be able to help you out a bit further: accounting@partstown.com". They ought to be ashamed as with very little effort my money could be returned. Seriously doubt I will ever use this company again.
Helpful Report
Posted 6 years ago
I recently made a purchase that I did not receive on time. After contacting parts town they determined it was a shipper error but they refunded my shipping to accommodate for the error . Customer service was great.
Helpful Report
Posted 7 years ago
Parts Town is rated 1.2 based on 23 reviews