Party Ark Reviews

Name: Party Ark
Address: Unit 9c Beechburn Industrial Estate, Prospect Road Crook, County Durham
Rating: 4.82

4.8 Rating 203 Reviews

97 %

of reviewers recommend Party Ark

Company Reviews

Questions

Metrics

4.8

Based on 203 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01388 767 877

Email:

customer.service@partyark.co.uk

Location:

Unit 9c Beechburn Industrial Estate, Prospect Road Crook
County Durham
DL15 8JL

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Party Ark 5 star review on 17th June 2019

Anonymous

Party Ark 5 star review on 15th April 2019

Hala Alayoub

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to place order however items were delayed and I paid for next day delivery so disappointed that the delivery arrived 3 days later than expected. All though items were nice they were not the size I thought they would be as they looked larger in the photo on the website . Although the cups and saucers looked like they were for tea the packaging stated that they were not suitable for hot liquid so couldnt use them for the function i wanted. I don't remember seeing this in the information regarding the product.”

Helpful Report

Posted 5 years ago

Hi, Please accept my sincerest apologies that your package did not reach you in time. We pride ourselves in using the best and most reliable couriers available, and UkMail is one of these – however they did not deliver the service on this occasion. We will be investigating with UkMail as to why they let us down and have refunded you the cost of the postage. Regarding the description of the cups, we have included in the description that the cups are not suitable for hot liquids, and we also list the size of the plates. However we will ensure that this is made more clear on our website to avoid any other disappointment. We thank you for shopping with Party Ark – please let us know if we can be of any further assistance. Kind Regards, Karl Sichert

Posted 5 years ago

“Quick delivery! Fab item. Would order again”

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Posted 5 years ago

Hello, Thank you very much for taking the time to leave us a positive review. Angela Party Ark.

Posted 5 years ago

“Brilliant services and amazing products - was so impressed with the quality”

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Posted 5 years ago

Hello Nicola, Thank you very much for your positive review, we pride ourselves on our customers being 100% satisfied from start to finish. Thanks again. Angela Party Ark.

Posted 5 years ago

“👍🏻👍🏻👍🏻”

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Posted 5 years ago

Hello Lara, Cheers for the thumbs up. Angela Party Ark.

Posted 5 years ago

“I shall definitely be using Party Ark again,as they offered a wonderful device,with excellent products and prices..Many thanksCandida Prophet”

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Posted 5 years ago

Hello Candida, I'm so pleased to hear you will order from us again, thank you very much for your lovely review. Angela Party Ark.

Posted 5 years ago

“Lovely products at a good price and thankfully quick delivery. Will be back and recommending to my friends.”

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Posted 5 years ago

Hello, Thank you very much for taking the time to leave us such a positive review. I'm pleased to hear you will order from us again. Angela Party Ark.

Posted 5 years ago

“Pleased with purchases although the ginger ray items I ordered were cheaper on the ginger ray website and I ordered other items I wanted direct from them”

Helpful Report

Posted 5 years ago

Hi Melissa, Thank you for leaving us a positive review, and I'm happy you like the items you did order from us. We pride ourselves with 100% customer satisfaction, as well as high quality products and fair pricing, so I will investigate the items that you have ordered and if we are able to reduce the cost for future customer we will do that. Thanks again for leaving a review and for bringing this to my attention. Kind Regards, Karl Sichert

Posted 5 years ago

“Lovely quality productive, excellent service & prompt delivery. Would highly recommend.”

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Posted 5 years ago

Hello, I'm pleased to hear that you would recommend us, our aim is to give 100% to each and every customer and glad that you have happy with the service you received from start to finish. Many thanks for your review. Angela Party Ark.

Posted 5 years ago

“My order was fulfilled accurately and ahead of schedule. I actually purchased the Nutcracker Charm Bracelet Advent Calendar for my grand daughter after seeing it at a friend’s house. Can’t wait to share it with her next Christmas season. We see the Nutcracker together ever year so this will be a special gift.”

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Posted 5 years ago

Hello Becky, I'm happy to hear that your order reached you so promptly and I'm sure your granddaughter will love it. Thank you very much for your lovely review. Angela Party Ark.

Posted 5 years ago

“First time ordering quick response and lovely stuff just like the pictures will order again”

Helpful Report

Posted 5 years ago

Hello Katie, I'm pleased to hear that you will order for us again and that you were satisfied with your order. Thank you very much for your review. Angela Party Ark

Posted 5 years ago

“All sorted, thank you.”

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Posted 5 years ago

Hi Nuria, We would like to extend our sincere apologizes to you regarding you recent shopping experience with us. Since speaking yesterday i do hope that we have now rectified any issue It was lovely to hear that you have shopped with us before and are and will be a returning customer Kind Regards Gemma

Posted 5 years ago

“Items were simple to order and were delivered quickly even over the Christmas period. Very impressed with the quality of the products too.”

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Posted 5 years ago

Hello, I'm happy to hear you were satisfied with your order and it reached you so promptly given the time of year. Thank you very much for taking the time to leave us a positive review, Angela Party Ark,.

Posted 5 years ago

“Excellent quality, perfect party decorations. Thank you.”

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Posted 5 years ago

Hello Sandy, I'm pleased you are satisfied with your order. Thank you very much for taking the time to leave us a positive review. Angela Party Ark.

Posted 5 years ago

“Product quality appears to be good and very attractive.”

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Posted 5 years ago

Hello John, I'm pleased you are happy with your order. Thank you very much for your review.

Posted 5 years ago

“Very efficient. Would buy from them again.”

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Posted 5 years ago

Hello, Thank you very much for taking the time to leave us a positive review, also it is great to hear you would buy from us again. Angela Party Ark

Posted 5 years ago

“Excellent service and products”

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Posted 5 years ago

Hello, Thank you very much for taking the time to leave us a positive review. Angela Party Ark

Posted 5 years ago

“Good product and great service with excellent prices. Thank you.”

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Posted 5 years ago

Hello, Thank you very much for taking the time to leave us a positive review. Angela Party Ark

Posted 5 years ago

“Great item, great service, quick delivery!”

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Posted 5 years ago

Hello Polys, I'm glad to hear you were 100% satisfied with your order and it reached you promptly. Many thanks for your review. Angela Party Ark.

Posted 5 years ago

“Paid for first class delivery only to be told the driver could nit gain access to my property! No card was left no nothing and my partner was in all day! Turned up late and useless for my party”

Helpful Report

Posted 5 years ago

Hi Faye, I'm very sorry to hear that your order did not arrive in time for your party. We do treat issues like this very seriously so I have contacted our courier and raised this issue with them, and please accept my sincere appologies for this happening. This is not the service we strive for, or what we expect to happen. Although I have just contacted you regarding this issue, if you do need any further help feel free to contact me anytime on 01388767877. Kind Regards, Karl

Posted 5 years ago

“Very good quality.”

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Posted 5 years ago

Hello Anne, I'm please to hear you were happy with the products you received. Many thanks for your review. Angela Party Ark.

Posted 5 years ago

Party Ark is rated 4.8 based on 203 reviews